Ward Clerk - Oakville, Canada - Extendicare Canada Inc.

Extendicare Canada Inc.

Verified Company

Oakville, Canada

2 days ago

Posted by:

Sophia Lee

beBee Recruiter

Part time

Description

Description

Reporting to the Director of Care (DOC), the Ward Clerk is responsible for a variety of clerical/administrative functions supporting the Director Of Care and the home.

Key Responsibilities

To respond to incoming telephone lines and take and relay messages as required;
To greet visitors and directs them as appropriate;
To assist with resident information on lab requisitions;
To maintain or assist in maintenance of resident records /files;
To perform filing assignments for the DOC;
To assist with labeling of resident's belongings;
To prepare and post the nursing schedule under the direction of DOC;
To update and maintain the schedule daily, including calling staff;
To input changes to the staff schedules daily and present To DOC for approval;
To carry out various clerical duties and prepare reports or manuals as required
To book ambulances and other transportation at the request of Registered staff;
To ensure resident satisfaction and continuous quality improvement initiatives are promoted;
To be knowledgeable of the Resident Bill of Rights/Governing Principles and endeavor to promote it;
To work in a position of trust with vulnerable adults (residents);
To uphold and promote the organization's values and philosophy relating particularly to ethics, morality, and integrity as set out in Extendicare's Code of Conduct;
To complete all other tasks as assigned.

Qualifications

Health Care Aide certificate preferred
Basic clerical/administrative skills
Pleasant telephone manner with strong customer service skills
Excellent organizational and communication skills
Ability to deal with tight timelines
Must provide a complete and current (within six months) Vulnerable Sector Check (including a Criminal Background Check) or be willing to obtain one