Coordinator, Development - Brampton, Canada - City of Brampton

City of Brampton

Verified Company

Brampton, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Job Description:

JOB TITLE:
Coordinator, Development & Training

DEPARTMENT:
Community Services

POSTING NUMBER:105416

NUMBER OF POSITIONS:1

JOB STATUS & DURATION:
Full Time Permanent

HOURS OF WORK:40 hour workweek

LOCATION:
Hybrid Model - when working onsite, you will report to the location of 8 Nelson Street West.

SALARY GRADE:5

HIRING SALARY RANGE:
$84, $94,954.00 per annum

MAXIMUM OF SALARY RANGE:
$105,504.00 per annum

JOB TYPE:
Management and Administration

POSTING DATE:
May 19, 2023

CLOSING DATE:
May 30, 2023

AREA OF RESPONSIBILITY:

Reporting to the Recreation Supervisor, Program Development & Training, this position ensures the provision of quality recreation program delivery and customer service excellence to meet current and changing needs of the community.

This position provides direction and oversight to various training and learning initiatives that support the business and operational needs within Recreation.

This position works collaboratively with internal and external stakeholders to lead various community programs and initiatives.

Business Distinctions

Program Services
Community Engagement/Development
Development and Training
Administrative Services

Supervision, Leadership and Staff Development

Recruit, train, manage, coach and provide guidance to promote effective full and part time employee relations and encourage increased moral, innovation and productivity to meet business needs
Form action plan to ensure program quality assurance
Manage adherence to governing legislations and regulations; corporate policies, procedures, standards and guidelines
Evaluate training needs, and manage execution of staff trainings, orientations and meetings
Ensure current selfknowledge of technical skills for staff development
Available for crisis support, physical/behaviour interventions, handson assistance and decisionmaking

Administration

Prepare reports for Recreation Supervisor which may include the collection and analysis of data, customer satisfaction, revenue and expenses, etc.
Manage and review daily, weekly and sessional statistics and checklists
Manage membership extensions, suspensions and payroll verification
Adherence to all mandated deadlines
Participation in facility team's quality assurance program
Coordinate payments/documentation for all invoices in accordance to corporate standards

Customer Service and Community Development

Continuous improvement of customer experience through anticipating, managing and resolving concerns, requests inquires and successes
Liaise and develop partnerships with community leaders, groups, sponsors and external groups and agencies
Act as a City of Brampton representative on external committees, associations, and working groups to gather information, discuss emerging trends, best practices and challenges, and to develop partnerships
Ongoing assessment of community needs
Participate in preparing grant proposals and/or developing fundraising initiatives/ projects to generate funds for distribution to individuals with disabilities and/or unique needs requiring financial assistance to support recreation service fees
Manage community events (including analyzing followup reports and debriefing)

Program Development

Report on trends and areas of growth including future opportunities
Manage quality programming through ongoing program visits
Manage program development and brochure development processes
Form and implement action plans to meet targets and potential growth
Assist Recreation Supervisor with marketing and business plan
Promote and create awareness of programs and develop strategies to increase customer recruitment and retention
Manage internal marketing of programs within community centre

Budget

Build revenue strategies to increase financial stability
Collect, coordinate, analyze, monitor and report budget submissions, actuals and forecast to Supervisor
Manage current budget of expenditures related to program area ensure budget compliance meet necessary sign offs and approvals

SELECTION CRITERIA:

***
EDUCATION:

Post
secondary degree or diploma preferably in related field ( Bachelor of Education and/or adult teaching/training, Gerontology, Recreation & Leisure, Kinesiology, Physical Education, Behavioural Sciences, Social Work, Psychology)

REQUIRED EXPERIENCE:

Minimum 3 years experience in recreation programming and/or facility management

OTHER SKILLS AND ASSETS:

Excellent public relations skills and ability to effectively deal with the public
One year supervisory/team lead experience working with staff and volunteers
Knowledge of provincial and other legislative regulations pertinent to program discipline
Exposure to budgeting and financial management
Proficiency in MS Office

Mandatory Requirements