Case Manager - Vancouver, Canada - YWCA Metro Vancouver

YWCA Metro Vancouver

Verified Company

Vancouver, Canada

2 weeks ago

Posted by:

Sophia Lee

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Description

The Case Manager is responsible for working closely with job seekers to develop, support and meet their employment and career goals.

This position works as part of a multi-agency team within the Vancouver South community to connect clients with progressive employment, training opportunities and holistic supports while representing the mission and values of the YWCA.

Responsibilities:
Case Management

Work as part of a multifaceted, multiagency team to deliver a comprehensive employment program designed to meet individual needs of clients
Work with clients to achieve sustainable employment including addressing any client barriers and building on client strengths
Keep abreast of labour market trends, employment issues, community resources, job training, and employment opportunities in both the English and Francophone Community
Maintain an organized and current client caseload including managing follow up
Assess client needs and develop an individualized action plan to meet goals
Proficient and effective use of the Integrated Case Management system (ICM). Training provided for ICM and WorkBC model.
Administer Client Needs Assessments and Disability-Related Employment Needs Assessments
Connect Clients to employment programming and community resources
Assist Clients to access services such as Short-Term Certificate Training, Essential Skills Training, Occupational Skills Training, Short Duration Training, Self-Employment Orientation, Self-Employment Short-Term Training, Wage Subsidies, Job Creation Programs, Job Search Supports, Job Supports, Disability Supports and any other applicable WorkBC funding they may be eligible for
Support Clients in completing Skills Training packages to connect with education/training
Report client progress, and milestones through the ICM
Ensure file consistency and documentation
Connect clients with internal workshop schedule
Ensure safety plan and basic needs are in place and work with clients to refer to counselling, community resources, and any other appropriate referrals as appropriate
Familiar with and able to work with clients using the latest technology (Zoom)

Qualifications:

Passion for helping job seekers achieve their goals through providing holistic supports
Knowledge of community resources
Case Management and/or employment counselling experience an asset
Relevant postsecondary degree or diploma, or a combination of relevant education and experience
Able to work independently and as part of a team
Good communication, and case note writing skills
Understanding and making realistic job matches
Able to show initiative, flexibility and demonstrate a positive attitude towards change and work
A valid clear criminal record check (including working with vulnerable populations)
CCDP Certification considered an asset
Fluent in Ukrainian, Punjabi and/or Chinese speaking skills will be an asset.
Up to date with the latest job search, career exploration, and labour market practices

Benefits:
Competitive Wage plus strong benefit package

ABOUT THE YWCA
This year, YWCA Metro Vancouver marks 125 years of serving our community.

We recognize that Canada was founded through colonialist and racist policies, and the YWCA was established and operated during this time.

We also recognize that these legacies exist in our present time and are committed to actively decolonizing our policies, programs and practices.

Our vision:
We boldly envision a just and equitable world for women, families and allies

Our mission:

We advance gender equity alongside women, families, Two-Spirit and gender diverse people through advocacy and integrated services that help support personal, collective and economic wellbeing.

This is an exciting time for the YWCA. Join us and be part of a passionate, dedicated and impactful team

How to Apply

Trang Nguyen, Senior Operations Manager

No phone calls please.
**Position will remain open until filled