Technical Quality Specialist - Toronto, Canada - LifeLabs

LifeLabs

Verified Company

Toronto, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

LifeLabs is the largest community diagnostics laboratory in Canada, serving the healthcare needs of Canadians for over 50 years.

Our team members are truly centred around our customers, and we know that behind every lab requisition, sample being tested, or investment in technology is an individual and their family counting on us.

Consistently named one of Canada's Best Employers by Forbes, LifeLabs has also been recognized for having an award-winning Mental Health Program from Benefits Canada.

The passion and commitment of over 6,000 diverse and innovative team members unites and motivates us to ensure our customers receive high quality tests and results that they can trust.

Agile, customer-centred, caring and teamwork: we live these values every day in what we do to support our customers and healthcare providers, driving forward our vision of _empowering a healthier you_.

Provide medical laboratory leadership, discipline-specific technical expertise and quality management consultation to Operations.

Ensure processes and procedures remain current and compliant with scientific advancements, technical developments and regulatory requirements in our Hematology and Urinalysis departments.

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This is a Full Time Onsite role based at 100 International Blvd, M9W 6J6._**
Core Accountabilities:

Provide troubleshooting, technical and quality assurance/quality systems support for methodologies, equipment and supplies currently in use
Ensure Hematology and Urinalysis policies, processes, procedures and forms remain current with applicable regulations, legislation and best practice
Prepare and implement evaluation and validation protocols for new technologies, equipment, software, supplies and procedures
Participate in the development of indicators, performance of audits, review of QA and QI activities and the evaluation of nonconformances including development of reports and action plans
Review and evaluate data from discipline specific QC and proficiency surveys
Liaise with external stakeholders
Provide support to Medical/Scientific, Supply Chain Management, Business Development, IT and other support departments as required

Qualifications and Skills

College Diploma in Medical Laboratory Technology or equivalent education and experience
Current registration with College of Medical Laboratory Technologists of Ontario (CMLTO)
Minimum of 3 years previous disciplinespecific laboratory experience
Strong Technical and Quality Systems knowledge and understanding, to provide discipline specific, expert technical and scientific support to all customers, internal and external
Proven ability to facilitate the processes used to design, develop, validate, implement, monitor, control and continuously improve, a Quality Management System within a regulated environment
A clear understanding of regulatory enforcement procedures and the business impact of failing to meet external regulatory requirements
Facilitation skills necessary to lead discipline specific teams, and the confidence to conduct audits, issue nonconformance reports requiring corrective actions and followup on continued noncompliance
The ability to use sound risk management analysis to assess the regulatory and business impact of prioritizing goals
Excellent verbal communication skills to effectively communicate decisions and seek input
Excellent technical writing skills to create and maintain documentation
Strong organizational, change and project management skills to ensure that deliverables are achieved on schedule in a controlled manner

LI SW1 #INDEED

This is an in-person role.

Hiring Range:72, ,900**The hiring range has been established, however, the final salary recommendation will be determined based off the level of experience, education requirement, external market conditions and internal equity.

In this position, you will be eligible for Lifelabs annual bonus.

Employee Benefits:

In this position, you will be eligible to participate LifeLabs' group benefits plan which is available to LifeLabs employees in accordance with the terms and conditions of those plans.

Retirement Savings Plan:

The LifeLabs plans provide members with an easy way to save for retirement. By participating in the plan, you receive contributions made to your account on your behalf from LifeLabs.

Vacation Entitlement:

In this position, you will be entitled to vacation. We promote a healthy work-life balance and expect your full vacation to be taken each year.

Employee Wellness:

LifeLabs offers an award-winning Wellness Program focused on supporting your total health and well-being under our physical, emotional, and financial wellness pillars.

We have been recognized in the industry for our focus on mental health supports.

Employee Giving program:

Designed to support any employee who donates, fundraises or volunteers for a Canadian Registered Charity or Non-Profit Organization.

In addition, Lif