Property Administrator - Kitchener, Canada - Europro Kitchener

Europro Kitchener

Verified Company

Kitchener, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

About the Company:

About the Position:

As a Property / Officer Administrator, you will be involved in all aspects of assisting the Operations Team at Europro and the first point of contact for all tenants.

Your superior communication and organizational skills mean that you are able to respond to tenant inquiries, you exude professionalism and your customer service skills are second to none.

You will also assist the property manager with regular reporting, budgeting, tenant correspondence and general administration.

Key Responsibilities:

Accounts Receivable

Coordinate the accounts receivable collection process for your designated properties
Prepare the deposit and take to bank deposit copy at Head Office
All tenant collections, follow up and reconciliation of tenant accounts.
Preparation of A/R adjustments for Property Manager approval. Data entry approved A/R adjustments into Yardi.
Prepare narrative aged accounts receivable reports for Accounting midmonth and month end

Tenant Information

Prepare and issue approved rental advice notices for any new tenants / leases and at the beginning of each year
Approve changes made by Property Accountant in YARDI database to reflect move out and over holding tenant changes
Notify all utilities for final meter reading requirements and billing changes
Maintaining tenant contact lists, vendor and fire warden lists, emergency call out lists.

Property Management Assistance

Drafting All-Tenant communication materials, for review by the Property Manager and ensuring that All-Tenant communication materials, e.g. Welcome/Movein and Emergency procedures packages are maintained accurately and uptodate

Administration

Provide administrative support to Property Manager
Front line contact for tenants on an ongoing basis to answer questions concerning property administration and resolve their concerns including follow up to ensure satisfaction
Preparing tenant chargeback invoices
Prepare correspondence for Property Manager and draft notices to tenants as required
Enter, update and maintain accurate tenant lease information in Yardi tenant database
Review monthly rent roll to ensure accuracy for billing
Maintain Tenant and Supplier contact information
Work with Accounts Payable department to code all expenses
Maintain schedule of up to date insurance certificates for all tenants and trades
Assist Property Manager in the preparation of monthly reports to Owners including Executive Summary
Entering purchase orders in YARDI and distributing / place orders
To assist with special projects that may arise

Job Requirements:

Minimum of 1 years' experience in administration
Strong decisionmaking capabilities to provide highlevel service to tenants needs.
Excellent customer service skills, proactive, resultsoriented, and resourceful.
Ability to meet deadlines without compromising accuracy, excellent product quality and attention to detail
Excellent verbal and written communications skills
Strong working knowledge of Microsoft products (MS Word and Excel)
Experience working with Yardi 7 is preferable
Demonstrated ability to work effectively in a deadlinedriven environment
Able to maintain confidentiality with a professional business manner.
Sit at front desk as first point of contact for tenants
May be required to perform reception and office coordination duties
Friendly face and first point of contact for Tenants
Leasing assistance and support to both Property Managers and Operations Managers