Restaurant Manager - Ajax, Canada - Symposium cafe Ajax

Symposium cafe Ajax

Verified Company

Ajax, Canada

3 weeks ago

Posted by:

Sophia Lee

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Description

The position of Restaurant Manager requires an individual with the business acumen and organizational skills necessary to be a successful coordinator and lead all aspects of the restaurant business.

The overall role of the Restaurant Manager is to co-ordinate staff to deliver a high-quality menu and provide excellent customer service: both hallmarks of the Symposium brand.

As Restaurant Manager your major responsibilities will include the following: maintaining the restaurant's goals in the areas of revenue, profitability and quality through efficient operations.

The expectations of you as a successful Restaurant Manager include the ability to oversee and manage both the "front of the house" and "back of the house".

These roles include overseeing the dining room, regular checks with guests to evaluate guest experience and balancing effective seating capacity.

The "back of the house" will include knowledge and overseeing of food preparation as well as full knowledge, staff awareness and implementation of acceptable and appropriate levels for health and safety regulations.

The position of Restaurant Manager requires an energetic, positive, goal oriented individual who is expected to lead by example and maintain productive and quality standards during busy moments in the fast-paced restaurant environment.

Ultimately, as Restaurant Manager, you will have the responsibility of maintain smooth operation of the restaurant and ensuring high quality guest experiences.

RESTAURANT MANAGER RESPONSIBILITIES

Coordinate Front of the House and Back of the House daily restaurant operations
Deliver superior service and maximize customer satisfaction
Respond efficiently and accurately to customer requests/complaints
Regularly review product quality
Organize and supervise shifts
Appraise staff performance and provide feedback to improve productivity
Ensure compliance with sanitation and restaurant safety regulations
Manage and maintain Symposium's positive image in the restaurant industry, and incorporate suggestions and ideas to further improve Symposium's standing
Control operational costs and identify wastecutting measures
Promote effectively and accurately the Symposium brand
Ensure Effective Training and Retraining new and current employees to solidify proper customer service practices
Follow restaurant policies and protocols that will maintain restaurant operations
Assist and support the staff within the restaurant
when required in light cleaning duties, alcohol preparation, coffee and dessert preparation, serving and delivery of food, hosting and seating guests
Performing weekly inventory on food and liquor

RESTAURANT MANAGER REQUIREMENTS

Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role
Proven restaurant customer service experience as a manager
Strong leadership, motivational and people skills
Willingness and availability to work nights and weekends
Excellent written and oral communication skills
Team player, able to work well with others in an oftenhectic environment
Ability to work well under pressure and in a fastpaced environment
Experience with delegating tasks and maintaining fast speed of service
Possess a valid government issued Food Handler's Certificate
Ability to follow all sanitation procedures; Health and Safety Certification an asset
Must possess a valid Ontario issued; Smart Serve Certificate
Excellent physical condition and stamina