Experience Advocate - Ottawa - beBeeRelationshipBuilder

    beBeeRelationshipBuilder
    beBeeRelationshipBuilder Ottawa

    5 days ago

    Job title: Customer Experience Associate

    Description

    Job Overview

    We are seeking a Customer Experience Associate to join our team. As a key member of our frontline, you will build deep and long-lasting relationships with customers by performing customer service transactions and providing advice on services, products, and solutions.

    This role involves understanding customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters. You will respond and resolve customers' concerns using standard procedures and escalating non-standard activities as necessary.

    • You will process financial transactions like deposits, withdrawals, and bill payments according to standardized operating procedures industry regulations TD's Code of Conduct Ethics
    • Achieve assigned goals business objectives promoting banking solutions completing business processes timely accurate manner


    Skills & Qualifications:

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