- Education: Secondary (high) school graduation certificate
- Experience: 1 year to less than 2 years
- or equivalent experience
- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Investigate and resolve complaints and claims
- Process guests' departures, calculate charges and receive payments
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Contact customers to deliver requested wakeup calls
- Provide customer service
- As per collective agreement
- Work Term: Permanent
- Work Language: English
- Hours: 40 hours per week
-
front desk agent
5 days ago
Crest Hotel LP Prince Rupert, CanadaEducation: · Expérience: · Education · Secondary (high) school graduation certificate · or equivalent experience · Tasks · Register arriving guests and assign rooms · Process group arrivals and departures · Take, cancel and change room reservations · Provide information on hote ...