service advisor - Charlottetown, Canada - Charlottetown Mitsubishi

    Charlottetown Mitsubishi
    Charlottetown Mitsubishi Charlottetown, Canada

    3 weeks ago

    Default job background
    Description
    • Work Term: Permanent
    • Work Language: English
    • Hours: 45 hours per week
    • Education: No degree, certificate or diploma
    • Experience: Experience an asset

      • Work setting

    • Private sector

      • Tasks

    • Address customers' complaints or concerns
    • Answer inquiries and provide information to customers
    • Arrange for billing for services
    • Arrange for refunds and credits
    • Explain the type and cost of services offered
    • Issue receipts and other forms
    • Maintain records and statistics
    • Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
    • Receive and log complaints
    • Receive payments
    • Sell merchandise
    • Answer clients' inquiries and provide information

      • Computer and technology knowledge

    • Internet
    • MS Outlook
    • MS Windows
    • Electronic mail

      • Security and safety

    • Bondable

      • Transportation/travel information

    • Own transportation
    • Valid driver's licence

      • Work conditions and physical capabilities

    • Attention to detail
    • Fast-paced environment
    • Tight deadlines
    • Work under pressure
    • Bending, crouching, kneeling
    • Repetitive tasks
    • Standing for extended periods

      • Personal suitability

    • Punctuality
    • Client focus
    • Efficient interpersonal skills
    • Excellent oral communication
    • Excellent written communication
    • Flexibility
    • Organized
    • Reliability
    • Team player
    • Ability to multitask

      • Screening questions

    • Are you currently legally able to work in Canada?

      • Health benefits

    • Dental plan
    • Health care plan
    • Paramedical services coverage
    • Vision care benefits

      • Financial benefits

    • Bonus
    • Commission
    • Group insurance benefits