Front desk hotel clerk - Whitehorse, Canada - 536401 Yukon Inc.

Description

Wages

19.00 hourly / 40 hours per Week

Job Location

Whitehorse, YTY1A 2E3

How to apply

by email:

Overview

Languages

English

Education

Secondary (high) school graduation certificate

Experience

7 months to less than 1 year

Work setting

Hotel, motel, resort

Responsibilities

Tasks

Register arriving guests and assign rooms

Process group arrivals and departures

Take, cancel and change room reservations

Provide information on hotel facilities and services

Provide general information about points of interest in the area

Investigate and resolve complaints and claims

Process guests' departures, calculate charges and receive payments

Balance cash and complete balance sheets, cash reports and related forms

Maintain an inventory of vacancies, reservations and room assignments

Follow emergency and safety procedures

Clerical duties (i.e. faxing, filing, photocopying)

Answer telephone and relay telephone calls and messages

Perform light housekeeping and cleaning duties

Provide customer service

Experience and specialization

Computer and technology knowledge

Word processing software

Computerized bookkeeping system

Spreadsheet

Internet

Opera

Additional information

Work conditions and physical capabilities

Overtime required

Standing for extended periods

Personal suitability

Client focus

Dependability

Efficient interpersonal skills

Flexibility

Organized

Reliability

Team player