Support Coordinator for Home Care - Edmonton, Canada - Wild Rose Caregivers Ltd.

Wild Rose Caregivers Ltd.

Verified Company

Edmonton, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

A Support coordinator position with office hours Monday to Friday for those nurses wanting more of a work-life balance.

If you are passionate about making a difference in peoples lives by providing individualized care, this Support Coordinator position might be the perfect fit for you.

It encompasses a supervisory role in office setting with a great family environment, as well as in-home support for those with developmental disabilities and seniors.

This role outlines a variety of services including, administrative support and initial/ongoing client and staff support.

Primary Responsibilities

Provide intake assessments with family and clients to discuss services and support plans.
Establish rapport with families and clients, while maintaining professionalism and appropriate boundaries.
Create care documents.
Provide supervision for Field Supervisors and Team Lead staff.
Maintain proper documentation.
Provide ongoing case management and follow up for client and staff satisfaction.
Assisting the Support Coordinators with delegated tasks.
Demonstrate the ability to adapt to dynamic roles of a team in the office setting.

Education/Experience Requirements

Practical Nurse Diploma or Social worker Diploma
Active registration with CLPNA
OR ACSW
Current Criminal Record check

Current CPR

BLS HCL
Experience in home care, health care, seniorrelated industry, and supports for people with disabilities is preferable.
Must possess a valid driver's license and vehicle

Knowledge, Skills and Abilities

Dedicated to learning and growing within the team setting and WRC policies and procedures.
Ability to work independently and with team members in an office setting and inhome setting.
Administrative experience is an asset.
Maintain client and family confidentiality, in accordance with office policies.
Provide appropriate judgement and decisionmaking skills as required and ongoing.
Ability to adapt to changes and critical situations as required.
Provide appropriate reporting, collaboration, and communication with direct supervisor and team members.
Demonstrate excellent written and verbal skills.
Excellent organization and ability to prioritize tasks and meet deadlines.
Provide knowledge and guidance to Field Supervisors and Field staff.
Ability to work with complex clients and families with specific needs.
Able to build rapport and establish trust.
Present in professional appearance and manner.
Able to adjust working hours if required.
Experience using computer programs and software ie: Microsoft Office suite, other reporting software systems.