Customer Experience Associate Future Opportunities - Sarnia, Ontario
1 month ago
Job summary
Lieu De Travail Sarnia Ontario Canada Horaire 15 Secteur D Activité Services bancaires personnels et commerciaux Détails De La Rémunération $ $27.21 CAD
Description Du Poste Department Overview At TD Canada Trust we are the frontline of TD Bank We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services products and solutions to existing or prospective TD customers At the branch we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner while ensuring a positive customer experience Join TD Canada Trust and Think like a customer Act like an Owner Innovate with purpose Execute with Speed Impact p Can you bring your charming self to work make customer interactions delightful one Can you process financial transactions accurately get sense achievement by providing excellent customer experience If so then take next step future today apply position Customer Experience Associate We expecting all-around champion who can understand customer needs advise best suited banking solutions for positive customer experience In This Role You Will Process financial transactions deposits withdrawals bill payments as per standardized operating procedures industry regulations T D Code Conduct Ethics Understand determine student ne satisfaire à besoins clients recommander solutions spécifiques besoins exerçant discrétion matières confidentielles Respond resolve students concerns standard procedures escalating non-standard activities necessary Achieve assigned goals business objectives promoting banking solutions completing business processes timely accurate manner Connect personally students advise appropriately clearly banking solutions processes Help build positive diverse equitable work environment promoting team effectiveness participating personal performance development Assist team respecting coworkers staying dedicated keeping everyone up-date routine activities status Deliver quality student experiences recommend operational improvements opportunity exists improve achieve operational excellence p Job Requirements High School diploma relevant experience Undergraduate degree equivalent asset Strong administration organizational planning time management skills fast-paced environment Hands knowledge MS Office Word Excel Outlook go-getter exercising initiative accurate detail oriented handling several tasks changing priorities Dynamic communicator established student experience skills connecting verbally writing different people calm courteous effective manner p À propos nous L T est chef leader institutions financières Elle représente cinquième banque Nord nombre succursales Chaque jour offrant expérience client légendaire plus ménages entreprises Canada États-Unis monde Plus collègues mettant commun compétences talent créativité Banque clients elle sert économies appuie Nous sommes guidés vision mieux meilleure Banque objectif enrichissant vie nos clients collectivités collègues La T est entreprise profondément engagée être leader expérience client Voilà pourquoi croyons chaque collègue peu importe son secteur activité en contact client En parallèle évolution activités stratégie innovons améliorer expérience client créer capacités façonner futur services bancaires Que vous avez plusieurs années expériences domaine finance ou commencez tout début carrière domaines finances pouvez compter programmes formation mentorat conversations perfectionnement leadership réaliser plein potentiel atteindre vos objectifs Notre croissance entreprise rime vôtre Programme rémunération globale reflète investissements faisons aider nos collègues famille atteindre leurs objectifs bien-être mental physique financier Rémunération globale inclut salaire base rémunération variable régimes clés avantages sociaux santé bien-être régimes épargne retraite congés payés avantages bancaires rabais occasions développement carrière programmes récompenses reconnaissance Exigences Linguistiques Québec Seul Sans Objet>
Job description
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