Business Systems Analyst, Tft - Welland, Canada - Niagara Health System

Niagara Health System

Verified Company

Welland, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

POSITION RESPONSIBILITIES
Serves as linkage between the NH organization, ICT and other businessentity boundaries ensuring solution alignment to ICT best practices and digital strategy.
Collaborate with stakeholders to conduct needs analysis, prepare business requirements and usecases on approved projects; provide input into budgetary costs, resources, technical specs, and workflow analysis in order to successfully frame projects.
Promote and integrate benefits realization principles and framework to ensure the delivery of value in all digital transformation initiatives; proactively work with stakeholders to identify, baseline and forecast benefits while evaluating risks associated with business requests.
Change agent responsible to implement the 'change vision' by defining change management requirements for projects, assessing environments and developing change management plans (including communications, training, benefits realization, stakeholder analysis and management, coaching, resistance management, and sustainability plans).
Ensure change management plans are integrated with project management schedules; work in collaboration with the PMO and all stakeholders to ensure adoption goals are met in accordance with change management plan and business needs.
Effectively communicate and discuss the status of deliverables, shared issues, and end?user concerns; negotiate, mitigate conflict and build alliances to achieve desired results.
Works in tandem with PMO to ensure that change management tasks and deliverables are met and adoption targets achieved.
Builds and maintains morale, motivates and shows appreciation for the team.
Negotiate agreements and commitments by facilitating communication between business stakeholders and ICT from initial requirements to final implementation.
Continuous education and research to ensure that the right enabling technologies and practices are utilized and knowledge is shared through training, seminars and conferences.

KEY COMPETENCIES REQUIRED
Adaptability/flexibility

Demonstrates flexibility with respect to changing end?user business needs and requirements

Critical thinking

Has the ability and willingness to see things with an open?mind and critically analyze situations and stakeholder perceptions

Dependability

Has the ability and willingness to work autonomously and take ownership of work activities while ensuring that they are completed in an accurate, efficient, and timely manner

Initiative

Demonstrates willingness to recognize assignments or tasks that need to be completed, to seek out additional assignments or tasks, and to help others

Interpersonal skills

Listening

Listens attentively to ensure that the intended message has been accurately received, holding responses until the person has finished making his/her point, and repeating information to ensure accuracy

Problem solving

Seeking, logically examining, and interpreting information from different sources to determine a problem's cause and developing a course of action to resolve the problem and to prevent its recurrence

Relationship building

Able to gain trust and establish effective relationships with vendor counterparts and stakeholders

Resilience

Demonstrates perseverance in difficult situations, overcomes obstacles, and reaches high levels of performance when faced with stressful work situations and time pressures

QUALIFICATIONS:

Undergraduate degree or college diploma specializing in business, project management or a health related field required; Graduate degree considered an asset
Change Management Certification (e.g. Prosci) considered an asset
PMP/CAPM/CBAB designation
Experience in health care/public sector would be an asset
Ability to solve complex organizational, operational, project and people problems with positive outcomes
Minimum of 35 years working on transformational, complex change initiatives in a large enterprise environment
Experience working with project management/a project management office
Proven ability to generate communications, training, stakeholder management, resistance management plans
Experience with Microsoft Office Suite including MS Project and Sharepoint considered an asset
Demonstrated ability to handle a large and diversified workload with changing priorities and challenging deadlines
Consistent and regular attendance mandatory
Proficiency in both official languages (English and French) will be considered an asset
Vaccines (COVID19 and others) are a requirement of the job unless you have an exemption based on medical or on a ground pursuant to the Ontario Human Rights Code

Recruitment Specialist:
Carrie Garritsen

We are especially interested in connecting if you.
Value diversity, equity and inclusion;
Are excited about being part of a respectful and hard-working team in the beautiful Region of Niagara;
Identify as a member of one or more of the following equity-deserving groups: Indigenous persons,