Assistant Store Manager - Courtenay, Canada - Kal Tire

    Kal Tire
    Kal Tire Courtenay, Canada

    2 weeks ago

    Kal Tire background
    Description

    Description

    Assistant Store Manager

    Courtenay, BC

    Role Description

    Assistant Store Manager - Join our Store Leadership Team in Courtenay, BC The Assistant Store Manager supports the Store Management team in the daily operations of the store and plays a key supervisory role. This position has a strong focus on customer service and driving team productivity. Through modelling effective leadership behaviours and personal accountability, the Assistant Store Manager helps to set the standard for performance excellence at the store and contributes to creating a diverse, inclusive, and respectful workplace focused on safety and Kal Tire Way operational behaviours that drive our competitive advantage in the marketplace.

    Key Highlights & Day to Day Responsibilities

  • Ensures consistent demonstration of operational behaviors at the store
  • Promotes personal accountability to safety and wellness, ensuring compliance with all requirements
  • Drives customer engagement by coaching team members to proactively communicate with customers
  • Collaborates with Store Manager to implement strategies and plans, reinforcing standard operating procedures
  • Participates in hiring, training, and seasonal planning while handling emerging issues to ensure customer satisfaction
  • Addresses customer needs at the front counter
  • Handles administrative tasks including payables and cash reports
  • Communicates with team members to resolve issues
  • Multitasking across various responsibilities that include but not limited to sales, mentoring, planning, and management

    • Qualifications

    Education & Experience
  • High school diploma and college or university diploma or degree, or equivalent combination of experience and education (preferred)
  • Proven experience working in a service environment in a supervisory role (preferred)
  • Demonstrated understanding and working knowledge of budget and inventory management (preferred)
  • People management experience – recruiting, managing and assessing performance, supporting career development, identifying growth potential, driving engagement (preferred)

    • Knowledge, Skills, & Abilities

  • Knowledge of Human resources best practices and leadership skills (preferred)
  • Knowledge of Tire installation, servicing, and mechanical fundamental (preferred)

    • Special Requirements

  • Flexibility to relocate if and when required based on business needs
  • A valid driver's license
  • Ability to lift 30-50 lbs. as needed
  • Willingness to learn the business by working in the service area
  • Safety consciousness is of utmost importance - we always wear required PPE and follow instructed work protocols.

    • What We Offer

  • This position pays $27-$29/hr. based on experience and qualifications
  • We offer a clear path for career advancement with wage increases along the way
  • Positive work culture, opportunities for growth and development, and work-life balance
  • Comprehensive health and dental, vision, prescription, massage therapy, EAP benefits and more
  • Profit Sharing program, RRSP matching, Paid vacation
  • Our aim is that the career of every team member is supported by quality leadership, training, and opportunities for advancement
  • A perks program that offers employee discounts on tires, services and more