Education & Community Programs Coordinator - Guelph, Canada - Guelph Humane Society

Description

TITLE:
Education & Community Programs Coordinator


LOCATION: 190 Hanlon Creek Blvd.


HOURS OF WORK: 40 hours/week; Tuesday - Saturday, some evening and weekend shifts


TYPE:
Full time permanent


Please note:
The Guelph Humane Society requires all employees to have received at least TWO vaccines for COVID-19.


JOB SUMMARY:

Under the direction of the Manager, Community Programs & Outreach, the Education & Community Programs Coordinator will coordinate all aspects of the Humane Education Program at the Guelph Humane Society and will assist with the delivery of community programs, outreach, and communications activities.

KEY RESPONSIBILITIES:

• Develop innovative curriculum and oversee the administration and coordination of the Humane Education Program (GHS Kids programs including: camps, birthday parties, PA days, community group tours and visits, and more.; Adult Education programs such as webinars and inperson events);
• Coordinate and oversee a small team of parttime GHS Kids Program Facilitators, Critter Camp Leaders, and volunteers including regular communication, mentoring, and scheduling for programs;
• Create and sustain a communication and marketing strategy to encourage recruitment and retention of program participants, including distribution, the development and execution of GHS Kids Club eNewsletter; and the creation of educational content for GHS communications channels such as Paw Press, GHS's blog and social media;
• Research, develop, and implement (in conjunction with Manager, Community Programs & Outreach) new and existing community programs and initiatives that support the humananimal bond;
• Deliver and/or facilitate webinar and in person education programs;
• Maintain program registration, respond to inquiries, manage the program schedule, research and schedule guest speakers, maintain the budget, and generally ensure the overall success of GHS programs;
• Conduct presentations and/or shelter tours for volunteers, special interest groups, and the general public;
• Evaluate and report on the impact of the organization's education and community programs;
• Respond to inquiries about the education and community programs and ensure that members of the public receive a highlevel of professional, prompt and friendly service;
• Collaborate with other departments on organizationalwide initiatives;
• Embrace and consistently enact organizational values of respect, caring, integrity and partnership, supported by being authentic and accountable to yourself and the whole team;
• Perform other duties as assigned.

KEY SKILLS AND QUALIFICATIONS:

• Postsecondary education in a related field preferred, with 23 years experience working with community members and/or children, youth and adults; understanding of animal welfare is considered an asset;
• Experience and comfort in handling domestic animals of all types and knowledge of animal care/responsible pet ownership;
• Experience developing new programs, administering programs and evaluation;
• Demonstrated ability to provide advice, education and support to the public in a nonjudgmental, empathetic and compassionate manner;
• Experience or training in projectmanagement with ability to work under pressure, manage multiple projects (multitask) and respond promptly to a variety of requests in a highpaced and reactive environment; Superior organizational skills;
• Excellent written and presentation skills, with ability to adapt to different situations and audiences; Comfortable presenting to groups and motivating volunteers and participants;
• Demonstrated excellence in customer service and public relations skills, with the ability to handle large groups, difficult clients and high stress situations;
• General knowledge of onboarding and training;
• Demonstrated ability to work in team environment and communicate positively and effectively with a variety of audiences;
• Proficient in Microsoft Office and demonstrated ability to learn new software quickly; experience with Raiser's Edge and design programs, such as Canva, considered an asset;
• First Aid and CPR Certified required; Safety conscious with demonstrated knowledge of best practices in health & safety;
• Valid Ontario Driver's License with access to a vehicle; clear Police Record Check including Vulnerable Sector screening.

Job Types:
Full-time, Permanent


Salary:
$40,000.00-$44,000.00 per year


Benefits:

• Casual dress
• Company events
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• Onsite parking
• Paid time off
• Vision care
• Wellness program

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Guelph, ON: reliably commute or plan to relocate before starting work (required)

Application question(s):

• Do you have a minimum of 2 years delivery curriculum to children?
• Do you have a minimum of