Receptionist - Carleton, Canada - Symphony Senior Living

Symphony Senior Living
Symphony Senior Living
Verified Company
Carleton, Canada

2 weeks ago

Sophia Lee

Posted by:

Sophia Lee

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Description

General Description:
The Clerical Receptionist performs clerical and reception duties along with assisting the Administrator and the Administrative Assistant.

Qualifications:

Must have a minimum of Grade 12, ability to answer phones and transfer calls, Microsoft Office Suite - especially Word, Excel and Outlook.

Pleasant mannerism, neat appearance, and good teamwork skills.

Available to work various hours on a call-in basis and some coverage for vacation or sick leave for other office staff.


Duties:

Answer the telephone within three rings and transfer appropriately.
Good Customer Service skills, particularly with Walk-in Inquiries as well as residents and their families and friends.
Answer General Inquiries and make an effort to fill out inquiry records and tracking sheets.
Take information from Inquiries for the Retirement Community and book tours when possible.
Become knowledgeable in marketing procedures and able to follow through with them and assist CRC Team.
Assist with resident move in procedures
Prepare temporary or permanent contracts as needed.
Record, type, distribute and file minutes of committee or team meetings.

Familiar with frequently used forms and know where to find a master to make copies or find on the computer to make changes as needed.

Familiar with all corporate policies and procedures.
Prepare mail for posting; opens mail and distributes mail as required.

Able to order, receive and control office supplies / code invoices for processing / and maintain related accounts payable information as required or requested by Head Office.

Maintains all office records pertaining to residents and staff in established filing protocol
Performs typing services for all departments.
Receive and store safely resident's monthly payments, cash or cheques.
Able to operate office equipment such as printers, fax and copiers, etc.
Carries out other duties as assigned by the General Manager.
Proficient on some form of computer billing / accounting systems.
Understanding of the Maintenance Work Order system.

Must be able to communicate in English (written, verbal, reading)


Working Conditions:
Must be able to deal with exposure to dust during performance of duties and work safely with cleaning compounds
Lifting alone, maximum 40 lbs lbs. usual) as a minor job function.
Pushing/pulling using wheeled equipment such as carts, trolleys, maximum 100 lbs Lbs. Usual) as a minor job function
Stretching/reaching on a regular frequency throughout the shift, as a minor job function.
Walking with possibility some upstairs walking, up to 3 hrs. Maximum (1-2 hrs. Usual) as a minor job function
Standing for lengths of time, up to 3 hrs. Maximum (1-2 hrs. usual) as a minor job function
Bending/stooping on a regular frequency throughout the shift, as a major job function
Crouching/kneeling for short periods of time as a minor job function
Carries and transports objects of various sizes, to a maximum of 25 lbs lbs. Usual) as a major job function
Sitting on a regular frequency throughout the shift, as a major job function.
Must be able to continuously move during working hours
Varying lumbar and cervical rotation, as well as shoulder reaching
Wrist must be capable of moving in all planes
Various forms of grip, pinching and finger dexterity required


COVID:
Must be willing to receive or have received the COVID vaccine.
Negative COVID test result prior to commencing employment.
Should there be an outbreak, must be able to carry out their duties.


Job Type:
Part-time

Part-time hours: 12 per week


Salary:
From $16.17 per hour


Benefits:


  • Dental care
  • Paid time off

Schedule:

  • Evening shift
  • Monday to Friday
  • Weekends as needed

Ability to commute/relocate:

  • Carleton, ON K7C 4S4: reliably commute or plan to relocate before starting work (required)

Education:


  • Secondary School (preferred)

Experience:


  • Front desk: 1 year (preferred)
  • Administrative experience: 1 year (preferred)

Language:


  • Mandarin (preferred)

Shift availability:

  • Day Shift (preferred)

Work Location:
In person
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