Medical Office Manager - Edmonton - Total Life, Inc.

    Total Life, Inc.
    Total Life, Inc. Edmonton

    1 day ago

    Default job background
    Full time
    Description

    Medical Office Manager

    Job Summary:

    We are seeking an experienced and organized Medical Office Manager to oversee the daily operations of our telehealth company. The ideal candidate will have strong leadership skills, a deep understanding of healthcare administration, and the ability to manage both staff and patient contact in a high-stress environment.

    Key Responsibilities:

    • Supervise daily operations of the office, including coordinating with the client services team and the provider services team.
    • Hire, train, schedule, and manage staff members.
    • Maintain and update records, ensuring compliance with HIPAA and other privacy regulations.
    • Oversee billing and coding processes.
    • Liaise with insurance companies for credentialing enrollments and resolve billing issues.
    • Monitor office budgets, expenses, and financial performance; assist with payroll and vendor management.
    • Develop, implement, and update office policies and procedures.
    • Handle patient inquiries, complaints, and conflict resolution professionally.

    Requirements:

    • Bachelor's Degree in a relevant field.
    • At least 3 years of experience in healthcare office settings.
    • Familiarity with CRM and EMR systems.
    • Strong organizational, time/project management, and communication skills.
    • Proven leadership experience.

    What We Offer:

    • A competitive salary.
    • Equity and bonus opportunities.
    • A massive growth opportunity within our company.
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