Key Account Manager - Abbotsford, Canada - Braber Equipment Ltd
Description
Braber Equipment Ltd, a well-established manufacturer, distributor and wholesaler of agricultural equipment and parts, is seeking a professional and customer focused individual to join our team as a
Key Account Manager.
Duties & Responsibilities:
- Build and maintain relationships with buyers from our corporate accounts.
- Complete and submit customer/dealer part setup sheets and other requests for information.
- Respond to customers/dealer requests related to order statuses, backorders, delivery times and warranty issues.
- Communicate with customers/dealers regarding new products and promotions.
- Identify gaps and opportunities in customers product range, and work with the Product Development team to create presentations/proposals.
- Compile reports and present feedback to the management team related to sales and delivery.
- Provide parts and technical support to corporate account dealers as required.
- Maintain our ERP (Syspro) for part setup, specifications and customer contract prices.
- Develop and expand product specification database.
- Maintain the front end of our website for product information.
- Work with the graphics department on promotional material, product packaging and catalogues.
- Perform other tasks as requested by management.
Qualifications:
- 2+ Years' experience working in Account management / Inside Sales.
- Highly skilled in Microsoft Office (Word, Excel, Outlook, PPT).
- Intermediate math skills.
- Ability to communicate effectively and work as part of a team.
- Ability to problem solve and learn independently.
- Outstanding customer service and telephone skills.
- Possess a high level of attention to detail and have strong organizational abilities.
- Ability to multitask, prioritize and manage time effectively.
- Selfmotivated with a strong sense of urgency.
- Friday, 8am4:30pm. However, additional hours may be required in order to fulfill job duties. Compensation is commensurate with experience.
Job Types:
Full-time, Permanent
Benefits:
- Casual dress
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
Schedule:
- 8 hour shift
- Monday to Friday
- No weekends
Ability to commute/relocate:
- Abbotsford, BC: reliably commute or plan to relocate before starting work (required)
Experience:
- Account Management/
Work Location:
In person
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