Repair Planner Estimator - Mississauga, Canada - CSN Heartland Auto Collison

Description

The Vehicle Damage Estimator / Repair Planner will be responsible for handling minor to moderate vehicle damage appraisals, using photos, documentation, and various estimating resources.

They will be working with various approved insurance companies, private estimates for customers, total losses, and administrative tasks with the senior estimating staff.

Major areas of responsibility:

• Completing minor damage appraisals for submission, review, and approval by insurance partners
• Importing estimates to Nexsyis, ordering parts, and processing work orders in a timely fashion
• Work with front office staff to provide accurate preliminary estimates, detailed written estimates (when required), and repair information or explanations to customers, to understand the scope of work requested
• Assist the Shop manager with administrative tasks such as minor supplement requests, invoicing, estimating, or any other administrative items requiring assistance
• Submit supplement requests to insurance for approval, following required guidelines and using providing all necessary documentation and communications
• Establishes and maintains good working relationships with insurance appraisers and adjusters
• Handles customer concerns immediately and accordingly to shop procedures

Qualifications:

• Ideally possesses 12 years direct experience with either appraising vehicle damages or working within an imaging desk role
• Possess technical knowledge of auto body collision and mechanical repairs
• 12 years of knowledge of Mitchell and Audatex electronic imaging/estimating system
• Excellent organizational and time management skills
• Strong verbal and written communication skills
• Ability to provide superior customer service

Company Profile:


CSN Heartland Auto Collision is a dynamic and progressive automotive collision repair facility. By joining our team you will have the opportunity to work alongside talented professionals, and take your career to the next level.

As an equal opportunity employer
CSN Heartland Auto Collision is committed to providing a positive work environment.

We offer a competitive benefits package that includes:

• Company sponsored training
• Competitive wages
• Paid vacation
• Medical benefits

We provide Accessibility for Ontarians with Disabilities Act (AODA) compliant workplace. You can be confident that our recruitment and hiring processes will be modified to accommodate disabilities, if requested.

We thank all applicants for their interest; however, only those selected for an interview will be contacted. We are an equal opportunity employer.


Job Types:
Full-time, Permanent


Salary:
From $28.00 per hour


Benefits:

• Dental care
• Extended health care
• Life insurance
• Onsite parking
• Paid time off

Schedule:

• Day shift
• Monday to Friday

Experience:

• Customer service: 2 years (preferred)
• Automotive: 2 years (preferred)
• Auto estimating: 2 years (preferred)
• Mitchell and Audatex: 2 years (preferred)

Work Location:
One location