Service Coordinator - Saint-Laurent, Canada - Hercules SLR Inc.

Hercules SLR Inc.

Verified Company

Saint-Laurent, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

We offer a comprehensive compensation and benefits package that includes**:

Competitive salaries (range from
$55,000 to $60,000 depending on experience)
Generous RRSP matching program
5% (after one year)
Full health and dental benefits (shared costs)
Great scheduleMonday to Friday 8
Personal & Professional Development Opportunities
Fun & engaging working environment
Free parking

Principle Responsibilities

Scheduling technicians to perform service work
Booking necessary equipment for technicians and arranging transportation of equipment
Coordinating service work between technicians and the customer
Ensuring technicians have all necessary training and security clearances to perform required work at the customer's site
Ensuring technician time sheets are submitted to payroll team accurately
Responding to customers requests and providing quotes for work in a timely manner
Processing service work orders and invoicing for customers
Ensuring customers receive equipment certifications and reports in a timely manner
Reviewing open order reports daily

Required knowledge and training

High school diploma or equivalent required
Minimum 1 of year experience in industrial sales or related customer service field (counter sales experience preferred)
Energetic and enthusiastic attitude
Driven to reach sales goals and learn new skills
Strong organizational and time management skills
Must be legally entitled to work in Canada

As an employer, we focus on continually enhancing the skills and capabilities of our employees and pride ourselves for building and improving upon our cultures of safety and dedicated customer service.