Office Manager - Kitchener-Waterloo, Canada - Universal Property Management

Universal Property Management

Verified Company

Kitchener-Waterloo, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

OFFICE MANAGER
We are looking for a permanent full time office manager to join our team This is an excellent opportunity for someone who is looking to gain leadership and management experience

Responsibilities:

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Provide courteous and pleasant customer service to tenants/clients and community partners.
Communicate effectively with tenants and other relevant parties.
Actively listen and act upon tenant inquiries, concerns and complaints.
Escalate complaints to property managers, as required.
Manage and supervise other office staff
Letter preparation
Analyze, update and produce monthly management reports for each property in close cooperation with property managers and accountants.
Prepare all necessary paperwork to aid with due diligence that is undertaken for potential sales/purchases
Ensure effective and precise electronic and paper filing of all documents
Set up approved tenant leases and information in property management software
Organize and coordinate monthly move in's
Create and post tenant notices
Collect, sort, process and enter rent payments in software
Post NSF payments
Prepare and issues N1's, N4's, N5's, N7's as needed
Ensure legal notices are filed with appropriate bodies in a timely manner
Ensure tenants adhere to any LTB orders
Prepare collection files for past tenants
Run monthly rent billing, verify accuracy
Update tenant information as needed
Prepare annual tax receipts

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Qualifications:_

Minimum two (2) years of experience as an office manager, booking experience an asset
Experience using property management software
Experience in property management and administration required
Excellent written and verbal communication skills
Knowledge of landlord tenant board
Residential tenancy act knowledge
Universal Property Management is an Equal Opportunity Employer that is committed to inclusive, barrierfree recruitment and selection processes. If contacted for an employment opportunity, please advise Human Resources if you require accommodation for testing, interview, or employment purposes._