Night Auditor - Vancouver, Canada - Georgian Court Hotel, WorldHotels Elite

Description

• Greet and checkin guests in a friendly and professional manner
• Provide excellent customer service to ensure guest satisfaction
• Handle guest inquiries and resolve any issues or complaints promptly
• Process guest payments and maintain accurate financial records
• Perform night audit procedures to reconcile daily transactions and prepare reports
• Maintain the cleanliness and organization of the front desk area
• Assist with other administrative tasks as needed

• Previous experience in guest services or customer service is preferred
• Knowledge of hotel operations and procedures is a plus
• Multilingual abilities are highly desirable
• Strong communication skills, both verbal and written
• Proficiency in using phone systems and demonstrating proper phone etiquette
• Ability to handle cash transactions accurately and efficiently
• Excellent organizational and time management skills
• Attention to detail and ability to multitask in a fastpaced environment
• Flexibility to work night shifts, weekends, and holidays as required

• Discounted or free food
• Onsite parking
• Vision care

• 8 hour shift

• Tips

• Customer service: 1 year (required)