Accommodations Manager - Toronto, Canada - EF International Language Campuses

EF International Language Campuses

Verified Company

Toronto, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Elevate your career by taking on a pivotal role as the
Accommodations Manager at
EF Toronto

Job responsibilities:

Work to ensure a high level of customer service to international students, host families and other members of the community where students reside.
Manage our student residences to ensure the safety and overall satisfaction of our students. Help resolve conflicts and enforce disciplinary procedures as necessary.
Manage a team of Residence Advisors who live at the student residence.
Effectively maintain and pursue positive relations with outside vendors including management teams of external residences.
Work directly with foreign office staff (English speaking) to produce quality assurance and problem solve any issues that may arise.
Efficiently manage day to day administrative tasks.
Manage host family payments, ensuring payments are made accurately and on time.
Work directly with students, resident advisors and host families through daily communication to problem solve, manages crises, and help students acclimate to a new environment.
Collaborate with Housing Department staff to drive results and ensure successful host family recruitment and student placements in host families throughout the community.
Pursue imaginative and innovative techniques to ensure deadlines are met and the highest quality standard is achieved.
Be an influential leader and manager to a team: run meetings, develop agendas, drive improvement with a positive and proactive, "cando attitude"
Position is fulltime and will require some weekend work and after hours phone calls at peak times of year.

- salary range: $55,000-$56,000 per year

Requirements:

Customer Service Minded
Sales or recruitment experience desirable
Proven leadership track record
Strong conflict resolution skills
Excellent organization and communication skills
Ability to meet long and shortterm goals
Creative thinker, flexible, and adaptable mindset ie enjoys problem solving.
Extremely detail oriented
Ability to work in a fastpaced environment, with the ability to react quickly and make sound decisions.
Advanced analytical skills and spatial planning skills
Dynamic and outgoing person
Comfortable working with diverse populations
Bachelor's degree required