Service Advisor - Victoria, Canada - GLENOAK FORD
1 week ago
Description
_Hiring:
__Service Advisor_**
_ We Are Recruiting a Full-Time Automotive Service Advisor_
Glenoak Ford requires a results oriented
_Service Advisor _to join our quality team. This is a full-time, union position located in our
_brand new, state-of-the-art facility in Langford BC._
Principal Duties:
- Manages customer requests for maintenance and repairs;
- Provides excellent customer service;
- Writes repair orders;
- Communicates with customers about the status of work;
- Collects payment for services, accurately handling cash and credit payments;
- Sells additional services, including parts and accessories where appropriate.
We are proud to offer:
- Ongoing training and growth opportunities;
- Potential for advancement throughout our organization;
- Top industry remuneration;
- Benefit plan offering medical, dental, life insurance and pension (benefits commence after completion of a waiting period)
- Paid vacation time
Position Requirements (minimum experience):
- Previous experience in automotive service environment preferred;
- General knowledge of parts and basic automotive repair procedures preferred;
- Valid class 5 driver's license required;
- Intermediate computer skills required;
- Excellent phone manner required;
- High School Diploma or equivalent required.
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