Bed Allocation Assistant - Mississauga, Canada - Trillium Health Partners

Trillium Health Partners

Verified Company

Mississauga, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Job Description:

Position:
Bed Allocation Assistant

Department:
Patient Flow

Posting ID:

Role Level:
Professional Group (PG04)

- $23.68-$29.62

Status:
Permanent Part Time

Site:
Mississauga Hospital

Shift:
Days and Nights with occasional 8-hour shifts

Date Posted:
March 20, 2023

Internal Deadline:
March 27, 2023

Position Summary:

Reporting to the Manager, Patient Flow, the Bed Desk Assistant is a collaborative member of the Patient Flow Team, responsible for bed allocation and inpatient admissions/transfers, including the following key tasks:

Supports day-to-day activities to facilitate patient flow by following processes that align with flow principles and practices, to ensure optimal patient service
Processes admissions from all areas of the hospital (ER, clinics, direct admissions, etc.), responsible for bed allocations, completes patient transfers, and edits information on patient files, when required
Demonstrates a collaborative approach in daily interactions with charge nurses, patient flow coordinators and other health care providers to remove barriers and expedite processes related to admissions and transfers
Escalate patient delays, as required
Adjusts admission workflows to changing infection prevention and control (IPAC) policies
Supports continued quality improvement of admission work flows. Utilizes critical thinking to identify barriers to the throughput of patients across all transition points.
Ensures confidentiality while effectively managing telephone inquiries
Maintains an active resource manual for reference and training purposes
Assists with staff orientation to Bed Desk standard work
Mississauga Hospital Bed Desk Assistant to assume remote crosssite CVH bed desk functions during night shift , 7 days a week
Travel between sites may be required for meetings
Other duties, as assigned

Key Qualifications:

Grade 12 diploma or equivalent
Graduate of a Medical Office Administrative certificate program or equivalent
Medical Terminology required
Epic Bed Planner & Front Desk training is an asset
Demonstrates individual leadership qualities
Strong written and verbal communication skills
Excellent interpersonal skills with welldeveloped customer service focus (predominantly telephone environment). Committed to fostering a healthy and positive work environment appreciating the diversity of our patient/staff population and community
Ability to work in a selfdirected, organized manner, exercising sound judgement and follow through with mínimal supervision. Prioritizes tasks based on the needs of the patients and organization, and adjusts the priority of tasks based on new information.
Seeks assistance and accepts guidance to address any gaps in knowledge related to role expectations
Excellent work performance and attendance record
Where these factors are relatively equal seniority shall govern providing the successful applicant._
In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code Trillium Health Partners will provide accommodations throughout the recruitment and selection process to applicants with disabilities. If selected to participate in the recruitment and selection process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation._
All personal information is collected under the authority of the Freedom of Information and Protection of Privacy Act._
Trillium Health Partners is identified under the French Language Services Act._

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