Asst. Restaurant Manager - Burlington, Canada - Church's Texas Chicken

Church's Texas Chicken

Verified Company

Burlington, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

The Company:

Church's Texas Chicken is an authentically Texas chicken brand that was first brought to life in San Antonio, Texas across from the Alamo in 1952.

If you're looking for a career that's fun, fast-paced and loaded with opportunity, then you've come to the right place.

At Church's, we're not your typical quick service restaurant. We make real comfort food that makes a difference in peoples' lives. And for over 65 years, our restaurant has been a place where hardworking people can get ahead and go on to do amazing things by serving others

Assistant Manager

The Opportunity:

We are a local family company who operate multiple Church's Texas Chicken restaurants around the GTA.

We are looking for hardworking, positive, and energetic individuals who are committed to maintaining integrity and providing a high standard of service to our customers.

At our restaurants, we focus on a maintaining a positive team culture and work environment.

We are an equal opportunity employer who strive to provide competitive compensation, performance recognition and opportunities for advancement and development.

Requirements:

Food service/hospitality sector experience required
Management experience preferred
Willingness to learn all areas of restaurant operations & work multiple stations.
Have a positive and motivating leadership style
Be able to lead a team of 37 people
Excellent interpersonal, written, and verbal communication skills
Ability to adapt to a fastpaced and flexible environment
Basic accounting skills and knowledge of technology
Comfortable working on your feet for full shift
Reliable and hardworking
Strong organization and collaboration skills

Responsibilities (Assistant Manager):

_Customer Service_

Effectively resolve customer complaints and provide customer service
Respond to customer concerns inperson, online, and over the phone
Assist cashiers when needed to take and complete orders, and communicate with guests
Serve guests in a positive and professional manner
Maintain solid product knowledge

_Staff Management_

Recruit, train, and supervise Team Members and ensure their professional development
Set staff work schedules and monitor staff performance

_Inventory and Resource Management_

Review and analyze monthly operating results to ensure restaurants are maximizing their profit
Ensure food costs, labour costs and other expenses are within budget
Create weekly report sales and expense reports for management
Maintain records of stock (inventory), repairs, sales and wastage
Order supplies and food and manage their use with minimum wastage

_Restaurant Operations Management_

Ensure that both the restaurant operations and guest experience are aligned with our brand standards
Maintain strict safety and sanitation standards throughout kitchen and other restaurant areas (dining area, bathrooms, etc.)
Manage the daily operations of a single restaurant employees) while ensuring delivery of quality food and guest satisfaction.
Assist in all food preparation and kitchen operations, including breading, marination, frying, baking, etc.
Follow the company's security and safety procedures
Implement operational plans, processes, and tools in our restaurants
Develop and implement marketing plans
Use planning and projection tools to ensure restaurant is ready for busy periods
Identify issues and propose solutions that have an impact on the restaurant's bottom line
Cash management balance cash daily, and make deposits to the bank
Be able to work full time and on a combination of days, including evening and weekend shifts (6 days a week)
Other duties to maintain the day to day operations of a fast food restaurant