Jasper Hotel Operations Manager - Municipality of Jasper - beBeeGuestServices

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    beBeeGuestServices Municipality of Jasper

    1 week ago

    Job title: Pursuit Jasper Alberta Guest Services Supervisor

    Description

    As a Guest Services Supervisor, you will be responsible for overseeing the operations of six Jasper properties and ensuring seamless guest experiences. This role involves supervising evening hotel operations, providing leadership to staff, and fostering a culture of hospitality.

    Job Description:

    • Serve as the point of contact for staff during evenings, weekends, and holidays
    • Oversee operations across multiple properties
    • Supervise front office functions and provide leadership to staff

    You will be required to welcome guests warmly, monitor arrivals, and ensure a smooth experience for group and leisure travelers. Additionally, you will handle guest complaints effectively by taking corrective action to resolve issues and enhance satisfaction.

    Required Skills & Qualifications:

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