Manager, Clinical Services - Markham, Canada - Sienna Senior Living

    Sienna Senior Living background
    TEMPORARY
    Description

    We are Sienna Senior Living, a publicly traded company (TSX:SIA) and one of Canada's leading owners and operators of seniors' residences. We offer care, support, services and housing in Retirement and Long Term Care to seniors/residents and their families. And we truly believe it is a privilege to serve Canada's seniors, ensuring they live fulfilling lives with the utmost comfort, dignity and respect.

    At Sienna, we empower our 12,000 team members to help our residents live the life they desire and deserve. We provide our team members the tools and support to deliver excellent clinical care and elevate the resident experience through choice, personalization, and community engagement.

    What Sienna Offers: We are a purpose driven organization. We aspire to cultivate an environment and culture where team members feel valued, heard and empowered to do meaningful work. And we offer a number of programs and benefits that support team members' financial, personal and professional needs:

    • Temporary Health & Dental Benefits
    • Continuous learning and growth so you have the skillset needed to succeed and take on new challenges
    • A welcoming culture that values diversity and differing perspectives, experiences and beliefs


    What You'll Be Doing:

    • Provides leadership, professional support and guidance to the Clinical Care Partners, under the direction of the Director, Clinical Services.
    • Directs and coordinates the work and establishes accountability mechanisms for the completion of assigned areas on the operating plan.
    • Assigns leadership for specific clinical programs and networking groups in accordance with organizational priorities and reports on outcomes.
    • Provides leadership on applicable quality improvement initiatives related to the strategic plan -maximizing input from the community leadership ensuring adequate consultant support and alignment with the community based on risk level, manager skills, etc.
    • Provides orientation to new Clinical Care Partners and ongoing education regarding expectations for site visits, care community support, project roll out and provides coaching and feedback as required.
    • Coordinates and ensures orientation of all clinical programs to new community clinical leadership.
    • Allocates resources both onsite and virtually as needed to support the communities clinical leadership and programs.
    • Provides regular coaching and annual performance reviews for all direct reports.
    • Supports and consults in the development and implementation of resident care standards and processes in conjunction with the inter-professional team.
    • Monitors and recommends action in response to any resident care related compliance issue.
    • Conducts site visits and operational reviews of assigned care communities to monitor compliance with regulatory and organizational standards.
    • Collaborates with the other partners on interdisciplinary professional practice initiatives including use of RAI, quality and performance indicators.
    • Collaborates with the inter-professional team on all educational initiatives for interdisciplinary education and delivers educational sessions as required.
    • Attends and leads corporate meetings as required.
    • Leads communities of practices as required.
    • Provides input as requires on selection of equipment and services for the provision of resident care.
    • Participates in strategic planning activities.
    • Work in accordance with the Company's Health and Safety Policies and Procedures and in compliance with the Occupational Health and Safety Act.


    Experience & Education Required:

    • Degree from an accredited Bachelor of Nursing program or equivalent.
    • Registered Nurse with membership in good standing with the Ontario College of Nurses.
    • Minimum 5 years' experience related long-term care experience.
    • Experience as a Director of Care and Regional Partner in Long Term Care.
    • Previous experience in managing an interdisciplinary team is an asset
    • Strong leader and people manager – demonstrated ability to set direction, lead and drive change in an organization and to create a highly engaged team.
    • Proven writing skills and experience with policy and procedure development;
    • Effective verbal and written English communication skills required.
    • Must have proficiency in Microsoft Office; Word, Excel and PowerPoint
    • Extensive travel to sites around the GTA and Ontario is required - Travel Reimbursement including Mileage Reimbursement applies

    Sienna Senior Living is committed to employment equity, diversity, and inclusion in the workplace. In accordance with provincial regulations, upon request, support will be provided for accommodations throughout the recruitment, selection, and assessment process.