Session Manager - Greater Sudbury, Canada - Delta Bingo and Gaming Sudbury
3 weeks ago
Description
Primary Function:
Under the supervision of the Operations Manager, this position is responsible for performing a variety of duties related to the operation of Gaming with an emphasis on accuracy and maintaining a high level of customer service.
Responsibilities:
- Supervision of staff
- Ensuring compliance with AGCO/OLG/Delta guidelines
- Balancing cash sales
- Processing card returns, entering sales figures and calculating payouts
- Addressing customers and staff courteously
- Opening/closing the centre
- Other duties as assigned by Operations Manager
Qualifications/Skills:
- 2+ years supervisory experience in a customer service based position
- Knowledge of cash handling and balancing of daily cash intake
- Strong mathematical and problem solving
- Exceptional customer service and resolution
- Good communication skills to deal effectively with staff, customers and vendors
- Ability to work with mínimal supervision
- Good leadership and interpersonal skills
- Basics computer knowledge, including Microsoft Office
- Must be 18 years of age or older
Preferred:
- Knowledge of Gaming/Bingo is not necessary, but is an asset
- Certifications: Smart Serve, Safe Food Handling, Health & Safety/First Aid
- Fluent in French
About Delta Bingo & Gaming:
Founded in 1966, Delta Bingo & Gaming is a proud industry leader with 20 locations and over 650 employees in North America.
As one of Canada's leading Charitable Gaming Centre Operators, Delta serves over 960 local charities and is honoured to support each local community it is a part of.
Delta is licensed under the OLG and regulated by AGCO. Since the inception of Charitable Gaming, $160 Million has been donated to local charities across Ontario.- While we appreciate every applicant's interest, only those under consideration will be contacted. _Delta Bingo & Gaming is an EEO Employer
- Minorities / Gender / Protected Veterans / Disabled_
Note:
Delta Bingo & Gaming has a COVID-19 vaccination policy in place.
Job Types:
Full-time, Part-time, Permanent
Salary:
From $17.00 per hour
Benefits:
- Dental care
- Disability insurance
- Discounted or free food
- Extended health care
- Life insurance
- Vision care
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Weekend availability
Application question(s):
- This position will require you to work late hours, is this acceptable?
Experience:
- Supervising: 2 years (preferred)
Work Location:
One location
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