Call Centre Representative - Surrey - Mainroad Group

    Mainroad Group
    Mainroad Group Surrey

    3 days ago

    Part time
    Description

    AccuSource Communications LP, Surrey, BC V4N3M9, CAN

    Description


    We currently have one (1) seasonal position available for a Part‑Time Call Centre Representative to join our AccuSource Team (a division of Mainroad). Call Centre Representatives are the pulse of Mainroad. They are the first point of contact for our clients and the general public. The position will be based out of office in Port Kells, Langley.

    Please note: This is a part‑time position that must be available for weekday and weekend morning and afternoon shifts. The shifts will be 8 hours and you must be available to work at least two weekends out of each month.

    About AccuSource

    AccuSource Communications LP is a 24‑hour communications centre which takes calls and responds to the public on changing highway/road conditions, hazards, and incidents. Our fast‑paced call centre requires quick response times, accuracy in data entry, urgency to assist and patience to help the general public in stressful situations.

    The successful candidate shall have the following qualifications:

    • Minimum two (2) years of customer service experience
    • Able and flexible to work scheduled shift pattern, including days, afternoons, and graveyards
    • Able to work alone with minimal to no supervision
    • Able to work exceptionally well in a team environment
    • Able to multitask while working in high pressure situations
    • Accuracy and attention to detail
    • Strong verbal and written communication skills
    • Knowledge of computers, data entry, Excel, Word, and strong typing abilities
    • Knowledge of social media platforms including, Facebook & Twitter
    • Knowledgeable in the geographic layout of the lower mainland considered a strong asset

    Job duties include, but are not limited to, the following:

    • Answers inquiries from the general public regarding road and traffic conditions in a professional, courteous, and knowledgeable manner
    • Logs all incidents promptly, clearly and accurately so that any entry can be used in minor or major investigations
    • Keeps a log of all calls
    • Identifies operational problems and promptly notifies the road crew

    Mainroad Group is an equal opportunity employer that values diversity and inclusion in our workplace. We welcome and respect people of all backgrounds, identities, and perspectives. We are committed to creating a fair and equitable work environment where everyone can thrive and succeed.


    #J-18808-Ljbffr

  • Call Centre Representative

    2 weeks ago

    Only for registered members Surrey, BC VN M Part time

    We have one seasonal part-time position available for a Call Centre Representative to join our AccuSource Team. · ...

  • Call Centre Representative

    1 month ago

    Only for registered members Lower Mainland, BC Remote job

    Book appointments with prospective customers through inbound and outbound calls answering questions overcoming objections making human connections gaining commitments for quality sales appointments. · ...

  • Contact Centre Representative

    1 week ago

    Only for registered members Vancouver Full time

    We're building a relationship-oriented bank for the modern world. · We need talented, passionate professionals who are dedicated to doing what's right for our clients.At CIBC, we embrace your strengths and your ambitions, · so you are empowered at work. Our team members have what ...

  • Inside Sales Representative for Learning Centre

    1 month ago

    Only for registered members Richmond, BC VX A

    We are looking for an individual to join our consultation and customer care team. · ...

  • Client Services Representative – Learning Centre Reception

    2 weeks ago

    Only for registered members Richmond, BC VX A

    We're looking for a friendly, organized individual to be the welcoming face of our centre. · Welcome visitors: Greet students, parents, and walk-in inquiries with a friendly, professional demeanor · Answer calls: Handle incoming phone inquiries, provide basic information, and rou ...

  • Abercrombie & Fitch - Brand Representative, Richmond Centre

    1 month ago

    Only for registered members Richmond, British Columbia

    The Brand Representative is truly engaged. They provide great customer service by anticipating and responding to customer needs. An individual who is outgoing, stylish, · and helpful. · ...

  • Guest Experience Centre Representative (Seasonal Full Time - April to October 2026)

    2 weeks ago

    Only for registered members Vancouver Full time

    +Job summary · Reporting to the Team Lead for the Guest Experience Centre (GEC), the GEC Representative is responsible for all guest inquiries and feedback during and after travel. · +ResponsibilitiesProvide assistance to in-travel and post-travel guests virtually from office loc ...

  • Guest Experience Centre Representative (Seasonal Full Time - April to October 2026)

    2 weeks ago

    Only for registered members Vancouver, British Columbia Full time

    The Guest Experience Centre (GEC) Representative is responsible for assisting guests during and after travel. They provide customer service virtually or in-person when required and are empowered to make decisions on behalf of the company. · ...

  • Guest Experience Centre Representative (Seasonal Full Time - April to October 2026)

    2 weeks ago

    Only for registered members Vancouver, BC Full time

    The Guest Experience Centre (GEC) Representative is responsible for assisting guests during and after travel. They work in a high-energy environment and are empowered to make decisions on behalf of the company. · This role requires excellent communication skills, problem-solving ...

  • Guest Services Representative

    2 days ago

    Only for registered members Surrey, British Columbia

    As a Guest Services Representative you will be the face of our shopping centre creating exceptional customer experiences that drive satisfaction and loyalty. · ...

  • Parts Driver

    1 month ago

    Only for registered members Surrey, BC

    +Job summary · We are seeking a Parts Driver to join our team at Velocity Truck Centres. As a Parts Driver, you will be responsible for delivering exceptional service while ensuring our customers and service departments receive the parts they need on time and with professionalism ...

  • Guest Services Representative

    2 weeks ago

    Only for registered members Surrey, British Columbia

    This is a Guest Services Representative role at JLL. The representative will provide exceptional customer service and maintain a thorough knowledge of the shopping centre's services and amenities. They will also proactively seek opportunities to create memorable customer interact ...

  • Client Partner, WSBC Incident Reporting

    1 month ago

    Only for registered members Surrey, British Columbia

    + Lead the delivery and continuous improvement of incident and exposure reporting, claims administration · + Provide operational leadership to Contact Centre teams through workload management, · + Supervise designated Contact Centre staff ensuring the provision of services · and ...

  • Lead Merchandiser North Surrey OUTDOOR Retail Garden Centre

    1 month ago

    Only for registered members Surrey, BC

    The Lead Merchandiser is an outside sales position situated in a retail garden centre and is responsible for the merchandising and promotion of TSC Nursery Sales live goods products. · ...

  • Body Shop Manager

    1 month ago

    Only for registered members Surrey, BC

    Join our team as a Body Shop Manager and become the face of Velocity Truck Centres - delivering exceptional service. · ...

  • Radiologist - Diagnostic - Surrey Memorial Hospital

    4 days ago

    Only for registered members Surrey, British Columbia

    The Surrey Radiology Group is seeking two full-time radiologists to join our radiologist team at Surrey Memorial Hospital (SMH) and the Jim Pattison Outpatient Care and Surgery Centre (JPOCSC). · Certification from the Royal College of Physicians and Surgeons of Canada. · Fellows ...

  • Housekeeping Aide

    1 month ago

    Only for registered members Surrey, British Columbia

    Are you an experienced Housekeeping Aide and committed to delivering outstanding service to help maintain a clean, safe, and hygienic environment at Fraser Health's facilities? · ...

  • Hydronic Technical Sales Representative

    2 days ago

    Only for registered members Surrey, BC, Canada

    As a Hydronic Technical Sales Representative at EMCO Corporation you will be responsible for maintaining and growing the hydronic heating market providing advice technical product information recommendations and installation support. · ...

  • Equipment Operator

    1 month ago

    Only for registered members Surrey, British Columbia

    To assist with all receiving, processing, shipping and inventory operations in the Distribution Centre: unloading/loading by Powered MHE and/or by hand, · lifting, · scanning, · sorting, · picking, · packing, · labelling · & · checking stock as required.Work under supervision and ...

  • Regional Leader, Clinical Medical Physics

    1 week ago

    Only for registered members Surrey, British Columbia

    The Regional Leader Clinical Medical Physics reports directly to the Executive Director Regional Cancer Centre for regional operations with matrix reporting to the Executive Director Operations and Provincial Professional Practice Nursing and Allied Health. · M.Sc. or Ph.D. degre ...

  • Team Leader, Contact Centre services

    2 days ago

    Only for registered members Surrey, British Columbia

    This position reports to the Supervisor, National Operations Support Centre (NOSC). The team leader NOSC is responsible for providing quality and efficient customer service to customers through the daily management of a team of Customer Service Representatives ,to include hiring, ...

Jobs
>
Call centre representative
>
Jobs for Call centre representative in Surrey