Roster Administrator - Calgary, Canada - Lifemark Health Group

Lifemark Health Group

Verified Company

Calgary, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Position Title:
Roster Administrator

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Type: Permanent Full-Time Opportunity

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Location:Calgary, Alberta

Viewpoint is the leading provider of high quality, defensible independent medical assessments. We are Canada's largest IME company, delivering timely access to an extensive network of over 1,700 experienced and wellcredentialed medical, psychological, and allied health professionals in over 300 physical locations across the country. With this breadth of coverage, we maintain overall service quality, accuracy and consistency while catering to the geographical needs of our clients.

Our clients cross a diverse range of sectors, including life and health insurers, property and casualty insurers, the legal community, employers and government organizations.

Our strength lies in the foundation of excellence in service delivery that we provide, as well as our ability to work in close partnerships with our customers and assessors.

The
Roster Administrator is responsible and accountable for maintaining and administering the Assessor Relations of assessors for Viewpoint.

Duties

Be a point of contact for assessors
Researching and screening potential new assessors, engaging in preliminary discussions regarding service terms negotiation and expectations regarding fees and availability
Maintaining current assessor profiles in the management system, including all regulatory document requirements
Maintaining current Exam Location profiles and contact information
Management of assessor availability to ensure adequate coverage for specialties, services and locations in demand, and releasing unused availability
Be involved in recruitment strategy planning
Be an active member of the National Assessor Relations Team
Conduct assessor training on the management system Assessor Portal

Qualifications

Excellent communication skills
Strong attention to detail
Experience working in a team environment
Advanced level of customer service skills
High level organizational abilities
Excellent multitasking and stress management skills
Advanced level in Microsoft Office Word current version
Intermediate level in Microsoft Office Excel current version
Intermediate level in Microsoft Power Point current version
Advanced level understanding of database requirements and skills

Accountability

The Assessor Relations Administrator is directly accountable to the Assessor Relations Manager. Annual Performance Evaluations will be completed by the Assessor Relations Manager.