Medical Assistant/Receptionist - Markham, ON LR T

Job Overview · We are seeking a professional and organized Medical Receptionist to join our healthcare team. The ideal candidate will serve as the first point of contact for patients, providing exceptional customer service while managing administrative tasks efficiently. This rol ...

Job description

Job Overview

We are seeking a professional and organized Medical Receptionist to join our healthcare team. The ideal candidate will serve as the first point of contact for patients, providing exceptional customer service while managing administrative tasks efficiently. This role requires familiarity with electronic medical records, medical terminology, and office management systems to ensure smooth daily operations within a busy medical or dental practice.

Duties

• Greet patients and visitors warmly, creating a welcoming environment at the front desk
• Manage multi-line phone systems to schedule appointments, answer inquiries, and direct calls appropriately
• Verify patient information and update electronic medical records accurately using systems such as Epic and Dentrix
• Assist with check-in and check-out procedures, including collecting payments and insurance information
• Schedule, confirm, and reschedule patient appointments in coordination with clinical staff
• Maintain organized files and documentation in compliance with healthcare regulations
• Handle administrative tasks such as data entry, faxing, mailing, and managing office supplies
• Collaborate with medical or dental staff to ensure efficient patient flow and communication

Requirements

• Prior experience as a Dental Receptionist or Medical Office Assistant preferred
• Proficiency with electronic health records systems such as Epic and Dentrix
• Strong knowledge of medical terminology and healthcare documentation standards
• Excellent organizational skills with attention to detail in managing patient information
• Experience working with multi-line phone systems and front desk operations
• Office experience in a healthcare setting is highly desirable
• Ability to handle sensitive patient information confidentially in accordance with HIPAA regulations
• Strong communication skills and a professional demeanor in a fast-paced environment

This position offers an opportunity to be part of a dedicated healthcare team committed to providing quality patient care through efficient administrative support.

Job Types: Full-time, Permanent

Pay: $17.59-$23.04 per hour

Work Location: In person