Managing Director, Business Management – Private Markets - Toronto - Manulife

    Manulife
    Manulife Toronto

    4 days ago

    Full time
    Description

    Job Summary:

    The Managing Director, Business Management position at Manulife's Global Private Markets platform focuses on strengthening and scaling the operating model to drive efficiency and execution discipline.

    This role owns platform-wide operating model refinement, execution governance, transformation initiatives including AI strategy implementation oversight of functional support workload management delivery of the Private Markets book of work among others.

    Key Responsibilities:

    1. Owning evolving private markets operating model ensuring clarity roles decision rights handoffs accountability across investments support functions leading ongoing assessment refinement processes improve efficiency scalability consistency control standardizing simplifying investment strategies business units establishing maintaining effective governance structures support decision-making matrixed environment defining monitoring operational KPIs service levels productivity metrics balancing run-the-business change-the-business work avoiding bottlenecks fatigue overseeing change management embed new tools capabilities day-to-day workflows working closely operations finance risk compliance legal technology data HR tax teams design execute effective operating processes maintains awareness competitive peer strategies benchmarking firm’s processes technology stack investment operations client-service capabilities ensure differentiated scalable positioned top-quartile operator collaborating vendors partnership management ensuring external partners deliver high-quality resilient cost-effective services aligned strategic objectives serving central point coordination functional initiatives align with private markets operating model driving clarity ownership service expectations escalation paths between private markets support teams ensure operating processes meet enterprise risk regulatory control requirements partnering enterprise private markets strategy teams translate strategic priorities executable initiatives coordinate transform efforts sequence realistically resourced appropriately within private markets book work acting bridge between strategy transformation day-to-day execution influencing senior stakeholders global matrixed organization fostering culture accountability continuous improvement rigor providing clear executive-level reporting progress risks outcomes managing director business development expertise financial planning analysis responsible identifying developing executing successful growth drives revenue increase profitability sector delivering value clients achieving targets goals unlocking potential maximizing returns,”“Traits for Success

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