Manager, People Operations - Toronto, Canada - Sun Life

Sun Life

Verified Company

Toronto, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

You are as unique as your background, experience and point of view. Here, you'll be encouraged, empowered and challenged to be your best self.

You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you.

Your leaders will inspire and help you reach your potential and soar to new heights.

Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do.

Discover how you can make a difference in the lives of individuals, families and communities around the world.

16 month contract opportunity

As the Manager, People Operations, HR Shared Services, you provide overall leadership, coaching and direction in the delivery of efficient, accurate and employee-centric HR business processes for employees in Canada, United States, Ireland, and Bermuda.

You are responsible for a team that has depth and breadth of knowledge in HR policy administration, HR information systems (Workday and ADP GlobalView), and bidirectional system integrations across Payroll, Pension and Benefits functions.

You play a key role in delivering on service partnership agreements and key performance indicators. You'll use data insights to identify and implement improvements to HR business processes across the employee life cycle.

You will contribute to our vision to make Sun Life a place for top talent, by building a flexible and adaptable workforce, and enabling the development of future leaders.

We find, get to know, and grow people, to enable the future of work, digital transformation, and sustainability to our organization.

What will you do?

Lead, develop and coach direct reports, enabling each to maximize their individual and team performance
Foster a culture of continuous improvement, collaboration, and customer service excellence
Ensure your team is equipped with the knowledge, training, experience, tools, and technology needed to achieve business results
Use data insights and Best Practice tools and methodology to improve the employee experience, reduce transaction costs and streamline processes
Execute and provide input into the evolution of our Tiered Service Model strategy
Monitor and report on Key Performance Indicators
Collaborate proactively across HR and the business to plan and staff according to business needs and initiatives
Collaborate with internal HR Technology teams and Centers of Expertise to support the implementation of technology solutions and system enhancements
Contribute to tactical and strategic planning for HR Shared Services

What do you need to succeed?

Proven leadership capability and a resultsfocused approach
Strong coaching and performance management skills
Excellent change management skills
Excellent customer service skills
Proficient communication skills (verbal and written)
Project management skills
Strong teambuilding skills
Strong problemsolving and analytical skills
Ability to influence, collaborate and build relationships
Knowledge of Gen AI
As this position is posted in several locations, we specify that bilingualism (French, English, both oral and written) is required
for Quebec only as the position reports to a unilingual Englishspeaking manager outside Quebec

Mandatory:

HR Shared Services experience
Experience leading an Operational Team or production environment

Assets:

Experience with Payroll Administration
Experience and/or postsecondary education with a focus on Human Resources

What's in it for you?

Being a member of the Sun Life family, a group of people united by our Purpose: to help Clients and Employees achieve lifetime financial security and live healthier lives
Time off giving you the flexibility to focus on the moments that matter
Flexible Benefits from the day you join to meet the needs of you and your family
We're honoured to be recognized as a 2023 Best Workplaces in Ontario by Great Place to Work Canada
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At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work.

Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

Salary Range:

76,000/ ,000/125 000

Job Category:

Human Resources

Posting End Date:

20/04/2024