Receptionist - Ottawa, Canada - DEW Engineering and Development
Description
DEW Engineering and Development is a multi-divisional technology company that designs and manufactures innovative products for global clients.DEW provides a wide range of services and products to our military and commercial customers including:
design, test and evaluation; prototyping and development; and manufacturing.
DEW offers opportunities for growth, an attractive salary, a comprehensive benefit package and an environment that promotes personal and professional success.
We currently have an opening for the following position:Receptionist
Responsibilities/Duties:
Responsibilities include, but are not limited to the following:
Reporting to the Human Resources and Administration Manager the Receptionist is the face of the company to all visitors; this position plays an important role in representing DEW.
Reception
- Answer and direct all incoming calls to appropriate individuals on a multiline switchboard
- Use internal intercom system to page employees as required
- Greet clients and employees in a professional and pleasant manner
- Monitor the front gate for individual access
- Maintain guest log, sign in all visitors, distribute visitor passes and notify the appropriate employee of their arrival
- Open, distribute and circulate incoming mail, various publications and internal documents
- Update and maintain all company phone listings
- Sort and prepare outgoing mail for pickup, and maintain postage meter
- Maintain cleanliness and professional appearance of Reception and the Mail Room
Administration
- Arrange catering for meetings as required
- Monitor and maintain company coffee/tea supplies as required
- Scan invoices and file electronically, assist with matching and other related account payable assistance for Finance department
- Arrange local and international couriers as required using appropriate software
- Maintain and order all office supplies and equipment
- Assist all departments with word processing, photocopying, filing and other administrative tasks as required
- Maintain and record all outgoing government correspondence
- Monitor electronic timekeeping system in preparation for payroll
- Other duties as assigned
Qualifications
- Completion of High School
- Minimum five years experience in Reception
- Extensive reception and customer service experience in a fastpaced environment
- Prior experience in administrative support functions
- Previous experience operating a multiline switchboard
- Proficient with Microsoft Office
- Excel, Word, Outlook and PowerPoint
- Experience in manufacturing environment preferred
Characteristics
- Demonstrated ability to work in a team or independently with mínimal supervision
- Excellent problem solving skills
- Dependable and professional with a demonstrated strong work ethic
- Strong organizational, planning, multitasking and scheduling skills
- Proven communication, interpersonal and customer service skills
Department
HR & Administration
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