Community Impact Centre Assistant - Medicine Hat, Canada - The Mustard Seed Society

Sophia Lee

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Sophia Lee

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Description
Do you have strong administrative skills and a heart for those experiencing homelessness_? _Join our Community Impact Centre Team in Medicine Hat_


The Community Impact Centre Assistant is often the first point of contact for clients and visitors to The Mustard Seed Community Impact Centre.

The Community Impact Centre Assistant by provides a high level of confidential administrative assistance to all Medicine Hat operations and must be able to perform multiple tasks simultaneously while still maintaining a compassionate and professional approach with all clients, visitors, and staff.

The Community Impact Centre Assistant participates on a team that is committed to developing hope, providing care with respect, and nurturing the seeds of change in the lives of our guests and clients.


Position Type:
Permanent Part-Time


Reporting to:
Basic Services Manager


Location:
Medicine Hat

Number of Positions to Fill: 1


MAJOR DUTIES AND RESPONSIBILITIES

  • Screening, redirecting, and responding to phone calls in a professional manner
  • Maintain inventory and coordinate resources needed for programs
  • Produce and/or assist in the production of all required internal and external reports
  • Tracking, collection, and reporting of community member statistics
  • Actively provide HMIS administration duties for The Mustard Seed Medicine Hat
  • Coordinates the usage and fulfillment of office supplies, facilities work order requests, key, and access requests as well as office resource allocation
  • Work with Basic Services Manager to maintain, develop and evaluate all Basic Service policy and procedures
  • Work with Basic Services Manager and Shelter Supervisor to manage government relationships at the shelter yearly audits, check ins, and daily reports
  • Coordinates and executes special events and projects as instructed by the Basic Services Manager
  • Demonstrate integrity and professional competency, focusing on helping Basic Services team to achieve all objectives and targets with excellence
  • Furniture setup and moving property as needed
  • Report building repairs, replaces and maintenance (e.g., Painting, drywall repairs, replacing light bulbs and ballast, plumbing) as needed to Facilities department
  • Work with the Basic Services team to ensure cleanliness and safety at the Community Impact Centre on a daily basis.
  • Participate in all staff training (e.g., First Aid, SafeTALK, NVCI), attend staff meetings and support meetings with supervisor, and adherence to Health and Safety regulations
  • Other duties as assigned.

MINIMUM QUALIFICATIONS AND SKILLS

  • Minimum 1 year office administration experience is required
  • Experience working with the vulnerable population would be considered an asset
  • Ability to maintain complete discretion and deal with sensitive and confidential information
  • Ability to interact professionally, diplomatically, and respectfully with all staff, management, external audiences, and major stakeholders of The Mustard Seed
  • Ability to work flexible hours and some weekends in support of meetings and special events
  • Uses initiative and resourcefulness to handle multiple priorities in a fastpaced environment
  • Strong organizational and time management skills
  • Must possess strong oral and written communication skills
  • Positive attitude with strong customer service skills
  • Able to pick up and implement new skills quickly and adapt to change
  • A selfstarter with the ability to work in a highly collaborative team
  • Proficient in Microsoft Office Software and database management
  • Experience in the research and collection of data would be considered an asset
  • Knowledge of WHMIS and OH&S standards

WORKING CONDITIONS

  • The working environment for this position requires moderate amounts of walking, climbing, standing, sitting, lifting, carrying
    , and daily interactions with colleagues and clients.
  • The position will require ongoing compassionate care, conflict resolution and organizational ability; regular contact with a diverse group of individuals and difficult behaviors may be encountered from time to time
  • This position is often fastpaced, and requires moderate amount of mental effort to analyze information and problem solve
  • Moderate mental effort with periods of highvolume workload and multitasking
  • Exposure to inclement weather and temperature
  • Ability to lift and move at least 50 pounds

COMPENSATION & BENEFITS

  • The Mustard Seed offers a competitive compensation package including 100% employer paid extended health and dental benefits for staff and dependents, and sick days.

NOTE

  • Your privacy is important to us. The information we collect is used solely for consideration for employment.
  • Please visit our careers page to see more job opportunities.

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