Office Admin - Toronto, Canada - Teleperformance
Description
Overview:
**Teleperformance is a worldwide leader in client experience management and contact center business process outsourcing. With more than 410,000 employees, development of an efficient and responsible hybrid organization, combining work-from-home and on-site solutions, with around 50% of employees now working remotely.
Ranked 11th in the world's Top 25 Best Workplaces by Fortune Magazine, in partnership with Great Place to Work; Best Employer certification earned in 64 countries covering more than 97% of the total workforce.
**:Our Work Culture
At Teleperformance, we remain true to our core values of integrity, respect, professionalism, innovation and commitment.
- Autonomous
- We encourage and trust your decision making skills.
- Progressive work environment
- If you have skills to prove we have all ladders for you to grow
- Flexible
- We believe in results
- Innovative
- All ideas matters
- Inclusive
- Everyone is Included and everyone wins
- We work hard and party even harder
Annual Base Salary:
$45,000 CAD
Benefits & Perks
- Established career path supported by self assessments, virtual training, guided curriculums that allow for vertical and horizontal growth through our multiple lines of business.
- Robust career path with a full development plan Opportunity to grow in organization
- Paid onthejob training, 2 weeks annual leave and medical benefits
- Continuous learning through progressive training that is specific to your tenure and skills
- Competitive salary with incentive programs
- Positive and supportive environment
- Weekly Friday socials, trivia nights, games, and movie outings
- Medical and Dental benefits, Employee Family Assistance Programs, Rewards & Recognition programs.
Schedule
- Fixed schedule Monday to Friday 9am to 6pm
- Onsite role
Location
GOO1
Qualifications:
- Should have leadership and decision making qualities.
- Managerial skills are necessary and cooperative and supportive by nature.
- Must have excellent written and verbal communication skills, so that he can present his/her views with clarity.
- Must be sincere about his/her own work and confident about his/her goals.
- Interpersonal skills are essential along with a sensible attitude. He/she should be assertive, optimistic, and a good listener.
- Must have the ability to work within deadlines and should achieve the goals
- Must know how to manage time and prioritize his/her work under pressure.
- Must be flexible and quick in responding within a short notice period.
- Should be adaptable in a dynamic working environment and organizational culture.
- Must be proactive. He/she should have the skills to initiate his own work without being directed.
- Should be selfmotivated and determined.
- Should be reliable, trustworthy, and abide by the company's terms and conditions.
- Strong good organizational skills essential for managing every type of administrative job responsibility.
- Effective verbal and written communication.
- Flexibility is required from both timing and commuting.
- Minimum 9 months experience in Administration.
Responsibilities:
- Provisioning access for new hires
- Collecting new hires documents and assisting with onboarding them
- Ensure the equipment is ready for new hire classes
- Support the training team setting up the training room equipment
- Maintaining documentation records ex: (Expenses, approvals etc)
- Serving as a point of contact between the HR (Personal) & Finance (Payroll) to coordinate accordingly
- Managing the roll call on a daily & weekly basis
- Maintaining and tracking equipment inventory with serial numbers ex: (Headsets, Laptops, Screens, Docking stations, cords etc.)
- Handling custody forms for assigned equipment
- Managing the logistics of the team incase of travel, events as well as managing the equipment allocations during a work from home environment
- Must possess good observation ability to monitor and identify any gaps in the process & tracking the data effectively
- Support Operations, Recruitment & Administration teams by assisting them with admin work
- Analyzing and data collection across the functionality
- Ability to tracking and analytical tools ex: Excel, Google sheets, Slides etc.
- Communication with clients as required for necessary reports
- Communication / Culture committee planning and execution (ex: Activities, Budget etc.)
- Maintaining proper communication across functionalities, both internally & externally
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