Office Admin - Toronto, Canada - Teleperformance

Teleperformance
Teleperformance
Verified Company
Toronto, Canada

2 weeks ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter


Description

Overview:
**Teleperformance is a worldwide leader in client experience management and contact center business process outsourcing. With more than 410,000 employees, development of an efficient and responsible hybrid organization, combining work-from-home and on-site solutions, with around 50% of employees now working remotely.

Ranked 11th in the world's Top 25 Best Workplaces by Fortune Magazine, in partnership with Great Place to Work; Best Employer certification earned in 64 countries covering more than 97% of the total workforce.

**:

Our Work Culture
At Teleperformance, we remain true to our core values of integrity, respect, professionalism, innovation and commitment.

  • Autonomous
  • We encourage and trust your decision making skills.
  • Progressive work environment
  • If you have skills to prove we have all ladders for you to grow


  • Flexible

  • We believe in results


  • Innovative

  • All ideas matters


  • Inclusive

  • Everyone is Included and everyone wins
  • We work hard and party even harder

Annual Base Salary:
$45,000 CAD


Benefits & Perks

  • Established career path supported by self assessments, virtual training, guided curriculums that allow for vertical and horizontal growth through our multiple lines of business.
  • Robust career path with a full development plan Opportunity to grow in organization
  • Paid onthejob training, 2 weeks annual leave and medical benefits
  • Continuous learning through progressive training that is specific to your tenure and skills
  • Competitive salary with incentive programs
  • Positive and supportive environment
  • Weekly Friday socials, trivia nights, games, and movie outings
  • Medical and Dental benefits, Employee Family Assistance Programs, Rewards & Recognition programs.

Schedule

  • Fixed schedule Monday to Friday 9am to 6pm
  • Onsite role

Location
GOO1


Qualifications:

  • Should have leadership and decision making qualities.
  • Managerial skills are necessary and cooperative and supportive by nature.
  • Must have excellent written and verbal communication skills, so that he can present his/her views with clarity.
  • Must be sincere about his/her own work and confident about his/her goals.
  • Interpersonal skills are essential along with a sensible attitude. He/she should be assertive, optimistic, and a good listener.
  • Must have the ability to work within deadlines and should achieve the goals
  • Must know how to manage time and prioritize his/her work under pressure.
  • Must be flexible and quick in responding within a short notice period.
  • Should be adaptable in a dynamic working environment and organizational culture.
  • Must be proactive. He/she should have the skills to initiate his own work without being directed.
  • Should be selfmotivated and determined.
  • Should be reliable, trustworthy, and abide by the company's terms and conditions.
  • Strong good organizational skills essential for managing every type of administrative job responsibility.
  • Effective verbal and written communication.
  • Flexibility is required from both timing and commuting.
  • Minimum 9 months experience in Administration.

Responsibilities:


  • Provisioning access for new hires
  • Collecting new hires documents and assisting with onboarding them
  • Ensure the equipment is ready for new hire classes
  • Support the training team setting up the training room equipment
  • Maintaining documentation records ex: (Expenses, approvals etc)
  • Serving as a point of contact between the HR (Personal) & Finance (Payroll) to coordinate accordingly
  • Managing the roll call on a daily & weekly basis
  • Maintaining and tracking equipment inventory with serial numbers ex: (Headsets, Laptops, Screens, Docking stations, cords etc.)
  • Handling custody forms for assigned equipment
  • Managing the logistics of the team incase of travel, events as well as managing the equipment allocations during a work from home environment
  • Must possess good observation ability to monitor and identify any gaps in the process & tracking the data effectively
  • Support Operations, Recruitment & Administration teams by assisting them with admin work
  • Analyzing and data collection across the functionality
  • Ability to tracking and analytical tools ex: Excel, Google sheets, Slides etc.
  • Communication with clients as required for necessary reports
  • Communication / Culture committee planning and execution (ex: Activities, Budget etc.)
  • Maintaining proper communication across functionalities, both internally & externally

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