Automotive Service Advisor - Kentville, Canada - Bruce Nissan

Description

Bruce Nissan is looking for a Service Advisor to join their team As a Service Advisor, you will be responsible for managing the service process for our customers.

You will greet customers, assess their automotive needs, provide advice on services, and ensure the smooth flow of work in the automotive service department.

• Greet customers and assess their automotive service needs
• Listen to customers and ask relevant questions to understand the issues with their vehicle
• Advise customers on recommended automotive services and repair options, including costs and timeframes
• Schedule automotive service appointments and follow up with customers as needed
• Communicate with the parts department and technicians to ensure timely completion of repairs
• Provide customers with regular updates on the status of their vehicles
• Maintain accurate records of automotive services provided and ensure proper documentation is completed
• Ensure customer satisfaction by addressing any concerns or complaints in a timely and professional manner
• Stay uptodate on automotive products, services, and industry trends

• 2+ years of experience in a customer service or sales role, automotive experience considered an asset
• Excellent communication and interpersonal skills
• Strong organizational and time management skills
• Ability to work in a fastpaced environment and prioritize tasks effectively
• Proficient in computer and data entry skills
• Ability to work fulltime hours, including weekends
• Valid driver's license and acceptable driving record

• We pride ourselves on fostering a collaborative, supportive team environment.
• We invest in your professional development for longterm success.
• We understand the value of your skills and hard work That's why we offer a competitive compensation package and a comprehensive benefits program.
• We understand the value of maintaining a healthy worklife balance, for fulltime, permanent positions, we offer Paid Personal Days off in addition to Paid Vacation

• Company events
• Dental care
• Disability insurance
• Extended health care
• Life insurance
• Onsite parking
• Paid time off
• RRSP match
• Vision care

• French not required

• Monday to Friday

• Bonus pay

• Customer service: 3 years (preferred)