Office Manager - Edmonton, Canada - Greentree Outdoor Living

Greentree Outdoor Living

Verified Company

Edmonton, Canada

2 weeks ago

Posted by:

Sophia Lee

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Description

Job Title:
Office Manager

Company:
Greentree Outdoor Living

Location:
Edmonton, Alberta

Job Type:
Full-Time

Compensation: 52,000/year plus bonuses

Benefits:
Available after a 3-month probationary period

Start Date:
March 4, 2024

Job Description:

Greentree Outdoor Living, a leading landscape design and build contractor located in Edmonton, Alberta, is seeking a dedicated and efficient Office Manager to join our team.

This role plays a pivotal role in ensuring the smooth operation of our office, supporting the day-to-day activities of our General Manager and owners, supervising the administrative assistant, and actively contributing to the development and management of Key Performance Indicators (KPIs) and project schedules.

Key Responsibilities:

Office Management:

Manage office supplies and equipment, ensuring their availability and proper functioning.
Greet clients and visitors, creating a welcoming and professional atmosphere.
Maintain office cleanliness and organization.
Organize event schedules, party trailer events and other company events and meetings

Client Relations:

Ensure client bookings,appointments and meetings are in order and on schedule
Address client issues and complaints promptly and professionally, seeking resolution.
Ensure excellent customer service and maintain positive client relationships.

Administrative Support:

Assist the General Manager (GM), owners, designers and other staff with various tasks as needed.
Supervise the administrative assistant, providing guidance and support.
Human resources management, including onboarding new employees, maintaining personnel and safety records, and managing employee benefits.
Other administrative duties consistent with the general scope of operations

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Financial Management:

Assist as needed in invoicing and payment processing, ensuring accuracy and timeliness.
Keep financial records and assist with financial reporting as required.
Work with the accounting department to maintain financial records.

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KPI Development and Management:

Collaborate with relevant stakeholders to establish, track, and report on KPIs to assess office and team performance.
Continuously improve and refine KPIs to drive productivity and efficiency.

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Project Schedule Management:

Develop and maintain project schedules in collaboration with project management teams.
Ensure projects are delivered on time and within scope, making necessary adjustments as needed.

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Record Keeping:

Maintain organized and uptodate files and records, both physical and digital.
Ensure compliance with document retention policies and data security.
Check and maintain job folders and assist in tracking purchases and job files of every project

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General Duties:

Handle various administrative tasks, such as document preparation, data entry, and correspondence.
Collaborate with team members to provide support and contribute to the overall efficiency of the organization.
Manage the inperson and digital storefront to enhance sales, customer service and customer experience

Ideal Qualifications:

Previous experience in office management and administrative support is preferred.
Strong organisational skills and attention to detail.
Excellent communication and interpersonal abilities.
Knowledge of HR and/or safety practices and financial procedures is an asset.
Proven experience in developing and managing KPIs.
Experience in project schedule management.
A proactive and problemsolving mindset.
Ability to work independently and as part of a team.
Positive attitude and a commitment to delivering exceptional service.
Ability to resolve conflicts
Ability to control the day to day innerworkings of the office environment