Full-time/inside Sales Representative - Cavan Monaghan, Canada - WASTE CONNECTIONS OF CANADA - PETERBOROUGH

Description

Full-time/Inside Sales Representative

Peterborough customer service rep / inside Sales Representative will be able to communicate effectively and persuasively to a high volume of people throughout the workday.

Interaction between accounts, our outside sales representative, customer service, and other departments will take place on a daily basis.

Monday - Friday

Location: 2345 Whittington Dr, Cavan-Monaghan, ON K9J 0G5, Canada

**Duties and Responsibilities
-
_includes but are not limited to**_

• Support new business opportunities and existing customer new business additions to the District in Kingston
• Maintain appropriate files and documentation, in accordance with company policy and internal controls
• Date entry and complete customer account set up
• Team up with T.M to conduct follow up calls and solve minor issues to free up T.M for hunting
• Assist T.M and Sales Manager with ARES through entering incoming account changes and new commercial and broker business
• Renewals of low revenue and medium revenue accounts for the District
• Execute and call on all sales campaigns/promotions, new service launch and other sales related initiatives
• Assist sales department with issues / issues call in's when necessary/track deliveries to assure time lines are met for new business and exchanges.
• Identify and resolve current customer problems in a timely manner; gather and analyze information skillfully; develop alternative solutions.
• Cultivate client relationships. Effectively determine the decision maker(s) and key personnel to maintain a personal level with all our customers helping to control Districts churn rate
• Assist with change order forms/updating Trux / changes in Ares when necessary
• Assist when required with A.R collections and delinquent account follow up
• Assist in customer calling for missed pickups and route issues checking daily for issues that need contact with the customer
• Assist in booking temp business for District when needed
• Assist overflow of with minor retention or disgruntled customer calls when necessary
• Maintain up to date knowledge of Waste Connections competitive positioning in the market
• Analyze account activity and suggest opportunities for service improvements to the customer

Qualifications

• Telephone sales and customer skills are a key component of the position with successful track record of maintaining existing business, prospecting and closing new business.
• Excellent phone etiquette and demeanor.
• Excellent written and verbal communication skills.
• Maintain and develop existing business best practices.
• Ability to operate in a fastpaced and dynamic business environment and be prepared to develop and execute strategies
• Ability to learn and use multiple computer systems simultaneously
• Motivated by individual and team achievement.

Job Types:
Full-time, Permanent


Salary:
From $50,000.00 per year


Benefits:

• Company car
• Dental care
• Extended health care
• Profit sharing
• Relocation assistance
• Vision care
• Wellness program
• Work from home

Schedule:

• Monday to Friday
• Overtime

Supplemental pay types:

• Overtime

pay


Work Location:
In person