Empowerment & Community Program Supervisor - Toronto, Canada - Nellies

Nellies

Verified Company

Toronto, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Empowerment & Community Program Supervisor

Permanent Full-Time - Non-Unionized

For over 50 years Nellie's has been providing shelter and support for marginalized women and their children in the Greater Toronto Area.

We are mandated to operate programs and services for women and children who had or are experiencing violence, poverty, and homelessness.

Nellie's works to lessen homelessness for women and their children whether the cause is family violence, mental health, or any other reason that results in dealing with the impact of trauma.

In addition to providing shelter, our programs are designed to reduce the isolation that often comes with abuse.

Our core operations involve our 38-bed emergency shelter for women and their children who are homeless or escaping violent situations.

In addition to our shelter, Nellie's operates Community Support and Outreach programs that provide aftercare support and follow-up services to women and their children after they leave the shelter, as well as transitional housing support for women living in the community who are homeless or at-risk of becoming homeless.

Nellie's is currently looking to hire an Empowerment & Community Program Supervisor who will play a pivotal role in overseeing the daily operations of both the Empowerment Prevention (E-PAVE) and Community Support & Outreach (CSO) teams.

Nellie's is committed to the development of an agency that reflects the women it serves. This position is open to all women. Woman signifies anyone who self-identifies as female, femme and/or woman. This includes transwomen, cisgender women, and non-binary people who identify as femme or female-presenting. Applications from equity-seeking groups are strongly encouraged.

JOB DESCRIPTION

Development and Outreach

Provide effective management of daytoday operations of Community Programs and Empowerment program
Directly supervise staff to ensure efficient running of outreach and Empowerment program
Working with the Program Director or her designate, assist in development and delivery of long and short term community support and outreach program and Empowerment goals and policies for Nellies in compliance with strategic directions
In consultation with the Program Director or her designate, develop new programs and services for women & children in the community, to meet demographic shifts
Oversee Empowerment and Community program staff
Ensure proper data collection and reporting
Provide program and service information as needed to aid in fund development
Monitor, manage and respond to community relations and inquiries.

Community Partners and Participants Relations

Supporting Empowerment and Community staff to resolve complex issues, when appropriate and provide support during emergency crisis situations as required.
Provide staff mediation support
Address community feedback as required

Supervisory Support to Staff Team

Training and supervision of new employees, placement students and volunteers
Provide support & training opportunities to the staff team
Conduct regular staff supervision, annual performance evaluation, and develop annual learning goals
Maintain and organize all staff supervision files
Provide guidance and support to staff, volunteers and placement students
Establish a good communication system between management and the staff team
Facilitation of mediation between staff conflict

Community Relations & Program Participant Services

Develop a work plan or outreach program for community programs.
Liaise with community partners in establishing relationships and acting as an ambassador on behalf of Nellie's

Administrative Support

Assist with the preparation of correspondence, documents, reports and minutes pertaining to Nellie's
Responsible for ensuring document binders for Nellies are updated
Support and review the program budget
Ensure program statistics are prepared and submitted to the Program Director or her designate on a monthly basis
Maintain good operational systems to keep track of program supports, activities and stats.
Ensure data are collected and updated
Attend staff meetings and meetings as required
Follow and implement all policies and procedures
Writing and seeking sources of funding for new existing programs.

Other

Complete other duties as directed by the Program Director or her designate
Liaise and network with community groups
Community engagement when needed
Other duties as required

QUALIFICATION:

Graduate Degree in Social Work (preferred or combination of relevant experience)
Membership in a regulatory body, e.g., Ontario College of Social Workers and Social Service Workers preferred
A minimum of 3 years experience and demonstrated supervisory experience in the VAW sector and understanding of the complex nuances of the VAW sector
A minimum of 2 years experience in project management
A commitment to working tow