Quality Assurance Specialist - Toronto

Only for registered members Toronto, Canada

1 day ago

$60,000 - $80,000 (CAD)

QA Specialist– Markham, Ontario · In 1889 the Clover Leaf brand was first introduced to Canadians when the company began operating the first commercial salmon cannery on the Fraser River near Vancouver, British Columbia. · Over the last 135 years, Clover Leaf has grown to offer ...

Job description

QA Specialist– Markham, Ontario

In 1889 the Clover Leaf brand was first introduced to Canadians when the company began operating the first commercial salmon cannery on the Fraser River near Vancouver, British Columbia.

Over the last 135 years, Clover Leaf has grown to offer a variety of seafood products including canned tuna, salmon, sardines, oysters, mussels, clams, and shrimp.

Clover Leaf is consistently voted by Canadians as the #1 most trusted brand for canned seafood. Today, canned seafood is bought by 70% of Canadians.

Clover Leaf is the #1 brand in the category, with over 40% share of the market and 90% brand awareness.

Clover Leaf Seafoods offers seafood under the Clover Leaf and Brunswick brands. Brunswick is the #1 brand of canned sardines in Canada.

Our International division, Bumble Bee Seafoods International, exports to over forty countries around the world, and Brunswick is the #1 brand of Sardines in the Caribbean region.

Clover Leaf Seafoods, along with our U.S. affiliate, Bumble Bee Foods, form one of North America's largest branded seafood companies. In 2020, Clover Leaf Seafoods, along with Bumble Bee Foods, was acquired by our long-time partner, FCF Company Ltd.

FCF is a privately held company and one of the world's largest marine trading companies, with 50 years of experience in the supply of tuna and other seafood.

With FCF as a strong strategic owner, Clover Leaf Seafoods is well-positioned for future growth.

Our Beliefs:
Delicious, protein-rich, versatile, convenient, and affordable. We believe seafood is one of the greatest foods on the planet.

Our Purpose:
Feeding people's lives through the power of the ocean.

Our How:
Trusted brands offering seafood products that are delicious, nutritious, and accessible.

As a company of seafood lovers, we have made it our mission to discover new, innovative, and more sustainable ways to source food from the ocean for our family of brands and help others discover seafood goodness.

We offer the largest range of certified sustainable seafood in the canned seafood category.

QA Specialist– Markham, Ontario

The Quality Assurance Specialist will have responsibility for various Quality Assurance and Regulatory Compliance activities primarily within the Company's Canadian and occasionally the International business, working from the Canadian headquarters in Markham, Ontario.

The primary responsibility of this role is to support the Quality Assurance and Product Development functions.

What You'll Do Here:

Serve as a technical resource to ensure all QA/QC documentation—including HACCP plans, allergen information, Product Specification Sheets (PSS), QA checklists, ingredient specifications, and related documentation for existing and new products—is current, accurate, reviewed, and compliant.

Support Out-of-Specification (OOS) investigations, including coordination with packers, review of findings, and follow-up on corrective and preventive actions.

Support Consumer Affairs by responding to product enquiries and complaints through the Astute portal, including investigation follow-up with packers and distributors across the supply chain and providing technical input for response preparation.

Maintain SAP-based Document Management System (DMS) records for product labels and QA packer documentation, including DIR codes, document status, and packer information, for both Canadian and International businesses.

Provide back-up support to the Senior Quality Manager to ensure ongoing compliance with the Company's Preventive Control Plan (PCP) and all applicable regulatory requirements.

Maintain and continuously improve product specifications for Canadian and International businesses within the Spec Right database, ensuring accessibility and usability for internal and external stakeholders.

Participate in internal and external quality and food safety audits and support audit preparation, execution, and reporting activities.
Manage the development and maintenance of product Technical Data Sheets (TDS) and conduct label reviews using the Box platform.
Coordinate and execute annual mock recalls with packers and follow up on corrective and preventive actions.
Support the development, maintenance, and annual review of Corporate Quality Policies.

Ensure timely and compliant completion of Sales and customer requests, including sustainability questionnaires, letters of guarantee, and certificates, in accordance with company standards and CFIA regulations.

Coordinate and prepare sample pick orders for warehouses, including PCP sample requests for internal product cuttings (sensory evaluations, weight determination, first shipments for new products) and external routine testing with accredited laboratories.

Maintain accurate sample logs and complete cutting documentation.

What You Bring to the Team:
Bachelor's degree in food science or related discipline.

Typically, 3–5+ years of experience working within the CPG food processing industry, with demonstrated application of HACCP-based, CFIA food safety program Preventive Control Plans (PCP) compliant with SFCR/SFCA.

Experience in a similar regulated food manufacturing environment will also be considered.

Proven ability to manage multiple priorities independently in a fast-paced, highly regulated environment while meeting internal and external stakeholder expectations.

Strong customer and stakeholder focus, with a commitment to delivering accurate, timely, and compliant responses.
Self-motivated, detail-oriented, and comfortable working with limited direct supervision, with objective-based accountability.
Excellent organizational and time-management skills, with the ability to prioritize workload and communicate commitments and risks effectively.
Strong verbal and written communication skills, with the ability to interact professionally at all levels of the organization.
Proficiency with Microsoft Office applications (Excel, Word, Outlook), with the ability to manage and analyze quality and regulatory data.

Assets:
Experience with GFSI-recognized food safety and quality standards (e.g., BRC, SQF, GAP).
Experience within the global food canning and/or fishing and seafood processing industry.
Experience with SAP system.
Working knowledge of Canadian regulatory requirements for imported food products.

Compensation:

Hiring Range:
CAD $60,000 – $80,000

This position is eligible for an annual bonus of up to 5%, based on company performance in accordance with the company bonus plan.

Final compensation will be determined based on factors such as location, relevant experience, individual skill set, and internal equity.

Why Work for Clover Leaf Seafoods?

We are a medium-sized company with a collaborative and inclusive culture.
We work efficiently as a team and provide an environment where you can make an impact on the business.

As part of our "focus forward" value to build the future for our company, we are committed to continuously evolving and learning together as a team.

We are proudly a "people-focused" company, knowing that the best and only true way to achieve our company mission is through our people.

This role offers firsthand exposure to national and international quality systems, with opportunities to deepen regulatory expertise and influence product integrity across the business.

What We Offer:
Engaging and agile workplace culture, collaborative and inclusive teams.
Investing in our people through numerous learning and development programs such as GROW.
A variety of wellness benefits, employer-paid health, and dental premiums. Employee Assistance Program, access to virtual health care, and more.
Commitment to resource sustainability.
Tuition reimbursement opportunities.
Recognition and rewards through our programs.
Company matching pension plan.

Clover Leaf Seafood fosters diversity, inclusion and belonging within and across our organization.

We welcome all to apply, including women, visible minorities, Indigenous peoples, persons with disabilities, and persons of any sexual orientation or gender identity.

Interested applicants can apply directly.

Clover Leaf Seafood is an accessible employer.

If you require accommodation throughout the recruitment process (including alternate formats of materials or accessible meeting rooms), please let us know and we will collaborate with you to meet your needs.

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