Manager, Client Solutions Centre, Strategy - Toronto, Canada - Sun Life

Sun Life

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

You are as unique as your background, experience and point of view. Here, you'll be encouraged, empowered and challenged to be your best self.

You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you.

Your leaders will inspire and help you reach your potential and soar to new heights.

Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do.

Discover how you can make a difference in the lives of individuals, families and communities around the world.

Sun Life's Client Solutions Center (CSC) is a fast-growing, multi-billion-dollar wealth and insurance business unit and is continuously evolving to meet the growing needs of our Plan Sponsors and Plan Members.

This dynamic business requires a strategic orientation that is defined by analysis and data, while also being fast to test and adapt.

Reporting to the Assistant Vice-President, Strategy, In-Plan and Choices Client Experience CSC, the Manager, Client Solutions Centre, Strategy and Engagement is a key member of the CSC Strategy team and is responsible for developing bold strategies to give employer plan members advantageous investment and protection solutions as part of Sun Life's group choices offering.

In addition, the Manager acts as a key player in the acceleration of the CSC, acts as a champion for our clients and sets new paths for them to lead healthier lives and achieve financial security, while in line with our sustainability agenda.

What will you do?

Be a champion of our clients' experience, ensuring all strategic decisions build on the foundation of helping our clients achieve their goals
Create market diagnostics and client analyses to find opportunities to enhance the client experience, grow the business, and challenge the current business paradigm
Use data, analytics, strategic frameworks, research, and other tools to structure and simplify strategic orientation
Influence leadership decisions in support of business growth and client experience enhancements
Lead and streamline the strategic planning process, working with leaders within the CSC and aligning with stakeholders across Sun Life
Build business cases to secure investment on strategic plans

What will you need to succeed?

Undergraduate degree in a relevant field of study; MBA is preferred
35 years experience in strategy consulting or a similar role; experience in the financial or insurance industry is an asset
Strong analytical capabilities to build modelling, analyse data and build hypotheses to drive decisions and develop solutions
Excellent listening and storytelling skills to guide leaders towards decisions and the ability to develop strong executive presentations
Structure and synthesis: focus on objectives and the ability to align discussions and deliverables to achieving bold outcomes
Ability to build trust and align stakeholders with differing agendas
Comfort navigating ambiguity and complex operating environments, a natural entrepreneur who creates focus and priorities
Ability to balance bigpicture thinking with practical execution
Ability to drive projects and initiatives to completion, meet business case goals, and prioritize based on effort and expected outcomes
Strong collaboration skills
Strong presentation skills, especially to senior leaders
Bilingualism (English/French) is an asset

What's in it for you?

Flexible Benefits from the day you join to meet the needs of you and your family
Pension, stock, and savings programs to help build and enhance your future financial security
The opportunity to move along a variety of career paths with amazing networking potential
An environment of continuous learning and improvement
We're proud to be a
Best Workplace for Hybrid Work by Great Place to Work Canada

At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work.

Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

Salary Range:

74,100/ ,800/120 800

Job Category:

Sales - Client Relationship Management

Posting End Date:

12/01/2023