Customer Service Agent - Irishtown, Canada - Gagnon Overhead Door Ltd.

Gagnon Overhead Door Ltd.
Gagnon Overhead Door Ltd.
Verified Company
Irishtown, Canada

2 weeks ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter


Description

Work Term:
Permanent


  • Work Language: Bilingual
  • Hours: 40 to 44 hours per week
  • Education: Secondary (high) school graduation certificate
  • Experience: 1 year to less than 2 years

Work setting:


  • Rural area

Tasks:


  • Access and process information
  • Answer inquiries and provide information to customers
  • Receive and log complaints

Computer and technology knowledge:


  • Database software
  • Internet
  • MS Excel
  • MS Outlook
  • MS Windows
  • MS Word
  • Adobe Illustrator
  • MS PowerPoint

Security and safety:


  • Basic security clearance
  • Bondable
  • Credit check
  • Criminal record check

Transportation/travel information:


  • Own transportation
  • Own vehicle
  • Valid driver's licence

Work conditions and physical capabilities:


  • Attention to detail
  • Fastpaced environment
  • Handeye coordination
  • Repetitive tasks
  • Tight deadlines
  • Work under pressure

Personal suitability:


  • Punctuality
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Organized
  • Reliability
  • Team player
  • Initiative
  • Judgement

Screening questions:


  • Are you currently legally able to work in Canada?
  • Do you currently reside in proximity to the advertised location?
  • Do you have previous experience in this field of employment?

Health benefits:


  • Dental plan
  • Disability benefits
  • Health care plan
  • Paramedical services coverage
  • Vision care benefits

Long term benefits:


  • Group insurance benefits
  • Life insurance
  • Longterm care insurance
  • Registered Retirement Savings Plan (RRSP)

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