Customer Service Agent - Irishtown, Canada - Gagnon Overhead Door Ltd.
2 weeks ago
Description
Work Term:
Permanent
- Work Language: Bilingual
- Hours: 40 to 44 hours per week
- Education: Secondary (high) school graduation certificate
- Experience: 1 year to less than 2 years
Work setting:
- Rural area
Tasks:
- Access and process information
- Answer inquiries and provide information to customers
- Receive and log complaints
Computer and technology knowledge:
- Database software
- Internet
- MS Excel
- MS Outlook
- MS Windows
- MS Word
- Adobe Illustrator
- MS PowerPoint
Security and safety:
- Basic security clearance
- Bondable
- Credit check
- Criminal record check
Transportation/travel information:
- Own transportation
- Own vehicle
- Valid driver's licence
Work conditions and physical capabilities:
- Attention to detail
- Fastpaced environment
- Handeye coordination
- Repetitive tasks
- Tight deadlines
- Work under pressure
Personal suitability:
- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Organized
- Reliability
- Team player
- Initiative
- Judgement
Screening questions:
- Are you currently legally able to work in Canada?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?
Health benefits:
- Dental plan
- Disability benefits
- Health care plan
- Paramedical services coverage
- Vision care benefits
Long term benefits:
- Group insurance benefits
- Life insurance
- Longterm care insurance
- Registered Retirement Savings Plan (RRSP)
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