Manager, Cash Management and Payment Processing - Ottawa, Canada - Canada Post - Postes Canada

Sophia Lee

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Sophia Lee

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Description
Job Requisition Id: 172286


Business Function:
Finance


Primary City:
Ottawa


Other Location(s):

Province:
Ontario


Employment Type:
Full-Time


Employment Status:
Permanent


Language Requirement:
Bilingual Imperative (BBBB)


Employee Class and Level:
CPMGA02

Number of Vacancies 1

Job Closing Date (MM/DD/YYYY): 08/22/2023

The Manager, Cash Management & Payments Processing, leads a team in accounting for all incoming payments (e.g. payments received from customers, partners, retail outlets and customs) through SAP systems.

Ensures that team members are equipped to conduct daily reconciliations, and regular reporting which involves connecting with any necessary stakeholders to identify and correct system or processing errors.

Liaises across functions to ensure business processes are optimized and that all required payment processing systems are updated, modified, maintained as required.

Establishes and maintains policies, procedures, and controls systems for Payment Processing from a national perspective.


Responsibilities:

Below are the main job requirements and responsibilities for the Manager, Cash Management & Payments Processing:

  • Manages a team focused on ensuring timely payment processing of physical and electronic payments received from different customer groups (e.g. commercial customers' wire transfers, cheques and payments received for National Philatelic products) are applied to the appropriate accounts.
  • Manages the operations of Money Order Service and Collection On Delivery Service, including daily payment processing activities, reconciliation activities, reporting activities and identifying improvements to these processes resulting in increase in revenue and decrease in risks and liabilities.
  • Manages the accounting for Meters operations, this includes working directly with vendors in receiving daily payments and usage reports to develop reports that identify revenue, liability and risks. Ensures accurate reporting and analytics to enable decision making and improvements.
  • Manages the collection of Duties and Taxes including reconciling receivables with CBSA reports, coordinating for the resolutions of any identified issues, and ensuring the remittance of customs fees back to CBSA in a timely manner. Manages the development of all management reports required for Customs (Duties and Taxes).

Job Responsibilities (continued):


  • Plans, develops, implements, monitors and evaluates production standards, work methods and performance measures for the team. Directs the work of the section through recruitment, performance management, training, coaching, and career development to maximize employee contribution in the Payment Processing group to meet group and individual objectives.
  • Maintains a continuous review of all financial processing systems and works with vendors, Innovapost and other functional process owners to identify technical systems improvements which may result in improvements to software or hardware systems or the acquisition of new systems or software solutions as required.
  • Manages the design, development, integration and alignment of improvements to Payment Processing business processes with other processes, both corporate and service providers'. Facilitates process design, documentation and improvement with other functional process owners, process managers and key stakeholders across the organization.
  • Provides for the early detection of double payments, counterfeit, stolen, or forgotten financial instruments or fraudulent payment processing activities. Monitors and analyses information throughputs to detect trends and unusual developments and reports accordingly.
  • Manages the preparation and distribution of accounting and control reports, information and analysis on all aspects of Cash Management. Ensures continuous compliance with Internal Control Over Financial Reporting and all other internal policies or legislative requirements.
  • Manages vendors including budget, timeline, and performance results. Creates technical sections of Requests for Proposals, including functional specifications, testing methodologies, and identification of required financial control standards. Develops evaluation criteria; participates in evaluation of bids and selection of preferred supplier

Qualifications:

Education

  • University Degree in Business Administration/Accounting/Finance or in a related field OR a combination of equivalent professional experience and training
Experience

  • Three years of cash management
  • Five years' experience managing transactional accounting activities in a large organization
  • Three years of experience working with ERP systems
  • Two or more years' experience managing people
  • One or more years of experience in a unionized environment an asset
  • Proficient computer skills and competent with Microsoft Office programs
  • Designation and or certifications programs may be required for certain positions (e.g. Finance & Engineering)
  • Excellent team buildin

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