Service Advisor - Saanichton, Canada - First Truck Centre
Description
Position:
Service Advisor
Position Type:
Full time, Permanent
Location:
Saanichton, BC
Work Schedule:
M-F / T-S rotation (40 hours a week)
Position Overview
P&R Truck Centre, doing business as Velocity Truck Centres, is looking for a SERVICE ADVISOR who excels at creating a high-quality customer experience to work in our Saanichton, BC.
We believe in TRAINING our employees and promoting from within the organization, creating a culture that believes in fostering a better tomorrow.
Compensation Plan
- Competitive base wage
- Accrued Vacation time.
- Companypaid extended health coverage that includes medical, dental, and vision.
- Basic life insurance, disability, and wellness programs
- Employer RRSP matching plan.
- Employerpaid technical training as required.
Primary Job Functions
- Greet customers, book appointments, write up work orders, and schedule repairs.
- Create estimates.
- Invoicing.
- Sell repairs and services recommended by the technician.
- Follow up with customers and keep them updated.
- Explain all work performed and charges.
Qualifications
- Great customer service both in person and over the phone, verbally and in writing.
- Strong organizational skills and attention to detail.
- Ability to prioritize multiple tasks at once.
- Confidence using computer systems, writing reports, and using scheduling tools.
- Experience with schedules and basic accounting procedures.
- Selfstarter and able to work in a fastpaced, detailed, and processdriven environment.
- Previous experience in the automotive or trucking industry is an asset.
- Minimum of a High School Diploma.
P&R Truck Centre, doing business as Velocity Truck Centres, aims to provide unparalleled support by offering various sales, vehicle maintenance, parts, collision, and financing services to the industry.
We are an equal opportunity employer.
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