Manager, Edward Village Hotel - Toronto, Canada - Fred Victor

Fred Victor

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

INTERNAL/EXTERNAL

Job Title:
Manager, Edward Village Hotel

Position Type:
Non-Bargaining Unit, Full-Time, Contract (6 months, with possibility of extension)

Number of Positions:1_ _

Salary:
$62,731

Vacation:7% Vacation Pay

Benefits:
Dental, Extended Health (100% Employer Paid Premium), float day, paid sick leave for

contracts 6 months and longer***
Hours:37.5 hour per week with some evenings and weekends***
Supervisor:Senior Manager, Edward Village Hotel

Posting Date:
January 20, 2023

Application Deadline:
January 31, 2023_ _

Location: 185 Yorkland Blvd., North York

Why Fred Victor?

For over 125 years, Fred Victor has been a leader in providing place and purpose to people in need in Toronto.

Our
mission is to improve the health, income and housing stability of people experiencing poverty and homelessness.
We are
committed to ending chronic homelessness. This is an ambitious and bold goal but we believe, achievable.

Edward Village Hotel, a temporary Shelter operated by Fred Victor, is an emergency shelter with specialized supports for
homeless women, men and couples who face barriers due to mental health issues, substance use, social isolation,
immigration status, unemployment/underemployment challenges and history with the criminal justice system. The
clients come from racially, culturally, and ethnically diverse backgrounds who can access on site enhanced case
management and housing services, mental health and addictions counselling, trauma informed care support, harm
reduction interventions provided by staff and Peers, access to primary health care and referrals and continuous one-on
- one check in supports. The main goal of the program is to assist clients with securing permanent affordable and safe
housing with service connections to the community of their choice.

Does this sound like work you want to be a part of?
We offer a (high-energy/learning/caring/supportive/collaborative) environment, an opportunity to join a diverse
team of caring professionals and a chance to make a difference. With over 60 programs and services and more than
21 sites, there are lots of opportunities to grow your career with us. Many members of the management team
started in relief and front-line roles.

What You Will Do:

Manage the daytoday operations of the hotel program by planning, developing, and implementing programs

and services consistent with the City of Toronto expectations and the philosophy and principles of Fred Victor

Monitor and manage budget and expenses
Train, supervise, performance manage and support a diverse staff team, which functions effectively to meet the

program goals and complies with Fred Victor HR policy and procedures

Build and maintain respectful working relationships with external partner agencies
Perform administrative tasks such as, reports, information management of service statistics, and client

information as required

Develop, implement, and monitor systems and processes to support the daily operations and flow of

information

Effectively manage/resolve client concerns and complaints in conjunction with staff
Participate and lead regular staff meetings
Participate in the afterhours Emergency Oncall rotation
Ensure the health and safety of everyone at the program including risk management and emergency planning
Other duties as may be assigned by the Senior Manager

What You Bring to the Team:

Minimum 2 years supervisory/managerial experience preferably in a not-for-profit setting
Knowledge and prior work experience in the supportive housing and homelessness sector and understanding of

the issues facing marginalized people living with the impacts of poverty, mental illness, and addiction issues

Experience with enhanced case management and housing services
Demonstrated skills in leading, motivating, supervising, and developing staff teams
Demonstrated skills and experience in client advocacy, crisis intervention and prevention, conflict resolution and

negotiation skills

Strong communication skills, both written and oral
Demonstrated knowledge, experience, and commitment to working from a Harm Reduction, Anti-Oppression

and Client Centered framework

Administrative and organizational skills, including an understanding of Microsoft programming such as Word,

Excel and Outlook

What Sets You Apart:

Experience working from a clientcentered approach with chronically homeless adults who come from a racially

and ethnically diverse background, who experience barriers to services due to physical and mental health,
substance use, social isolation, abuse, sexual orientation, history in the criminal justice system or recent
immigration

Experience of managing/supervising staff
Highly developed ability to plan and prioritize work, while remaining adaptable and flexible
Welldeveloped interpersonal and communication skills
Experience with crisis intervention and conflict re