- Education: Secondary (high) school graduation certificate
- Experience: Will train
- Investigate complaints and claims
- Register arriving guests and assign rooms
- Resolve complaints and claims
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Exchange foreign currency
- Process guests' departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Contact customers to deliver requested wakeup calls
- Perform light housekeeping and cleaning duties
- Provide customer service
- Attention to detail
- Fast-paced environment
- Standing for extended periods
- Work under pressure
- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Judgement
- Organized
- Reliability
- Team player
- Resourcefulness
- Are you available for the advertised start date?
- Are you currently legally able to work in Canada?
- Do you have previous experience in this field of employment?
- What is the highest level of study you have completed?
- Work Term: Permanent
- Work Language: English
- Hours: 35 to 40 hours per week
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hotel front desk clerk
6 days ago
Northern Inn & Suites Newfoundland and Labrador, CanadaEducation: · Expérience: · Education · Secondary (high) school graduation certificate · Tasks · Investigate complaints and claims · Register arriving guests and assign rooms · Resolve complaints and claims · Process group arrivals and departures · Take, cancel and change room ...
hotel front desk clerk - Newfoundland and Labrador, Canada - Northern Inn & Suites
5 days ago