Field Service Technician - Oakville, Canada - Natus Medical Incorporated

Natus Medical Incorporated

Verified Company

Oakville, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Field Service Technician

Location:100% Remote covering primary territory of: Canada.

What you can expect:

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Changing Lives - As a Field Service Technician, you install, maintain, consult, train and service the entire Neurology product line. You can expect to provide industry-best technical support on computer-based medical instrumentation.
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When all else fails, you're the one to call - You can expect to troubleshoot, diagnose and repair PC, network, and proprietary hardware and software issues onsite at hospitals and clinics when other measures have failed
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Training - you may not know the ins and outs of medical device products, but quality is important to you, and you are hungry to learn our quality system and be part of this meaningful industry
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Career Development - the longer you work with us, the more you learn and develop skills for roles in our other areas like Technical Services people management, Sales, and Operations
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Road Warrior - You are on the road extensively to help our hospital and clinic customers because face to face is critical to train effectively and to set up product implementations for success. This will be an opportunity to see the country and work for a company dedicated to patient care.

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Work Schedule:

Fulltime, working hours Mondays
Fridays
Occasional travel on weekends on client need basis

Benefits:

Comprehensive benefit package that starts on your 1st day
RRSP/DPSP Match
10 paid holidays
Vehicle Allowance, Car Insurance, and Cellphone (company phone or reimbursement option)
Generous paid time off plan (3 weeks to start)
Tuition reimbursement up to $5,000 annually, Udemy online learning, and more

Minimum Requirements:

College Diploma or 2 years field service technician experience; combination of education and experience may be considered
Working knowledge of audio systems and electronics repair
Working knowledge of PC hardware, software configurations, trouble shooting and maintenance
Working knowledge of remote control Software packages logmein 123, etc; CRM packages; & Microsoft Office
Basic TCP/IP and multicast knowledge
Strong interest in the latest technology and trends and customer service mindset
Ability to travel extensively: Must hold a valid driver's license and a clean driving record
Ability to bend and lift up to 50lbs

Accessibility:
Natus is committed to creating an inclusive environment that accommodates all individuals, including those with disabilities.

We support the goals of the _Accessibility for Ontarians with Disabilities Acts (AODA) _and have established policies, procedures and practices which adhere to the accessibility standards set out in the AODA.

Should you require any accommodation throughout the recruitment process please do not hesitate to contact our Human Resources Department.

EEO Statement:
Natus Medical is an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status.

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