General Manager - Vaughan, Canada - SATA

Description

Position Details

Position:
General Manager / Head of Sales


Reports to:
Board of Directors, International HQ


Supervises:
Approximately 11 employees (outside sales, marketing, warehouse)


Has Contact with:
Customers, opinion leaders, key accounts, distribution


Estimated Start Date:2023 Q2


Work Location:
Concord, Vaughan ON (headquarters)


Job Type:
Full Time


Medical Benefits:
Yes


Company Car:
Yes


Compensation:
Highly Competitive


Bonus:
Yes


Experience:
Minimum 10 years' experience in automotive aftermarket

Minimum 5years management experience

MBA or related advanced degree preferred

Experience with business abroad preferred


Travel:
Approx. 40% of position involves travel; 6-10 weeks initial training abroad (split into several trips); 2-3 trips to international HQ annually and regular travel within Canada and USA (sales meetings, shows)


Languages:
Fluent in English, French is a benefit (does not have to be business level)


Other:
Must be eligible to work in Canada and travel internationally


Company Profile
HR Options is recruiting for a long-standing, reputable global firm in the automotive aftermarket industry.

This firm is looking for a General Manager who will continue to develop the business in Canada, and who will grow with the company and contribute to the high level of customer satisfaction that the firm is known for.

Position Summary

The General Manager position is critical to the functioning of Canadian operations and will report to the Board of Directors and the international HQ.

The General Manager will work collaboratively with his/her team in leading the company to grow into new markets (e.g. various industrial segments) and establish the already solid position of the brand.


Leadership and Strategic Vision
The General Manager must have strong management and relationship building skills.

A successful General Manager will be an effective leader, driven, passionate about the industry, hands-on, flexible, and willing to travel extensively within Canada and abroad 2-3 times per year.

The General Manager will:

• Refine and implement the strategic plan while ensuring that the budget and priorities are aligned with the company's core mission
• Establish effective decisionmaking processes that will enable the company to achieve its long

- and short-term goals and objectives

• Cultivate a strong and transparent working relationship with colleagues and ensure open communication about the measurement of financial, program, and impact performance against stated milestones and goals
• Formulate and execute comprehensive marketing, branding and development strategies to grow the company
• Management of training facility operations onsite at the Canadian headquarters
• Meet regularly with management and sales team to develop monthly and annual goals and objectives, and review overall division performance
• Communicate company policy and procedures, including updates to all employees, ensuring they are understood and followed
• Resolve escalated customer issues with a high level of customer service and professionalism
• Proactively identify and provide solutions to challenges to the business both present and impending (e.g. profit decline, employee relations, loss of business to competitors)
• Prepare sales reports for the management team
• Complete formal performance evaluations for all department staff, providing regular feedback and setting performance goals

Education/Experience

• Business Administration skills, MBA preferred
• Minimum 5 years management experience
• Minimum 10 years of experience in automotive aftermarket
• Has both management and handson abilities and experience
• Entrepreneurial mindset and ability to grow an organization
• Experience working with international companies preferred
• Flexibility with working hours and travelling times (long hours/weekends required occasionally)
• Superior communication and negotiation skills
• Highly selfmotivated, positive presence
• Excellent ability to develop business plans, make projections, follow up and adjust plans as needed
• Ability to do the full scale reporting for the international parent company
• Fluent in English
• A basic understanding of French is preferred

Key Duties and Responsibilities

• Managing the Canadian arm of the company
• Relationship management with Key Accounts at all levels of distribution
• Guiding the organization and following up on targets
• Establishing contacts in the automotive industry and tier 1 suppliers
• Monitoring the market in order to understand and anticipate market demands/changes/trends in order to seek new opportunities
• Developing new markets, for example in industries such as wood and car OEM
• Planning and executing a solid marketing plan to grow the company